Client Operations Manager

The Client Operations Manager oversees operational processes for client accounts, ensuring efficient delivery of services. Responsibilities include managing workflows, coordinating with cross-functional teams, and implementing improvements to enhance client satisfaction.

This role manages client operations, ensuring smooth delivery of services and managing day-to-day client interactions. The Client Operations Manager will coordinate internal teams and optimize operational processes.

Leads client service for FMCG accounts, developing media and advertising strategies for a major client (Mensch), managing teams, and ensuring strategic alignment with client goals.

Leads media consulting for a major client (Nestlé), developing strategic media plans, managing client relationships, and ensuring delivery of high-impact campaigns.

Senior executive on client teams, managing client relationships and ensuring delivery of media services. Acts as a key point of contact, coordinating internal resources to meet client needs.