Staff Software Engineer (Backend)

This staff-level role leads complex backend projects at Customer.io, setting technical direction and mentoring engineers. The engineer will drive architectural decisions focused on scalability and reliability of the core platform.

This staff-level software development role involves designing and building scalable backend systems. The developer will work on core infrastructure, develop microservices, and ensure high availability and performance.

Architects and builds highly scalable, low-latency backend systems for a gaming clip platform serving millions of users. Designs critical APIs, evolves backend infrastructure, and mentors engineers, with deep expertise in Java microservices, RESTful APIs, and relational databases. Drives technical decisions across distributed systems handling thousands of requests per second, with experience in cloud infrastructure (GCP/AWS) and CI/CD.

This role focuses on building robust backend systems for Kargo's advertising platform. The Staff Software Engineer will be responsible for designing scalable services and leading technical initiatives.

Develop and deploy machine learning models to optimize advertising performance, audience targeting, and campaign outcomes. Work on brand-focused engineering initiatives, collaborating with data scientists and engineers to integrate models into production systems and continuously improve model accuracy and efficiency.

Build and maintain scalable data pipelines and analytics infrastructure to power advertising insights and reporting. Collaborate with data scientists and engineers to ensure data quality, reliability, and accessibility for business intelligence and machine learning use cases.

Lead engineering for the Karlo platform, owning technical architecture, system design, and delivery of new platform features. Drive innovation and collaborate closely with product and design teams to align technical roadmap with business goals and ensure platform scalability and reliability.