Staff Software Engineer (Backend)

Design and build scalable backend services for the customer communication platform. Focus on reliability and performance.

This Senior Staff Backend Engineer role focuses on building and scaling backend systems, likely leveraging Kubernetes for orchestration. The engineer will lead technical initiatives and ensure high performance and reliability of the systems.

Develop and maintain the core backend platform, focusing on infrastructure and system reliability. Drive architectural improvements.

This staff-level role leads complex backend projects at Customer.io, setting technical direction and mentoring engineers. The engineer will drive architectural decisions focused on scalability and reliability of the core platform.

Builds and maintains data pipelines and analytics infrastructure to enable data-driven decision-making across the organization. Requires expertise in SQL, data modeling, and ETL tools like dbt and Airflow, with experience in cloud data warehouses such as Snowflake.

Develops and deploys machine learning models to optimize Kargo's advertising platform, focusing on algorithmic optimization and data-driven solutions. Requires strong programming skills in Python and experience with ML frameworks like TensorFlow or PyTorch, as well as cloud platforms such as AWS.

Manages revenue and marketing technology systems, optimizing system integrations and driving operational efficiency. Requires experience with marketing automation platforms like HubSpot or Marketo, CRM systems such as Salesforce, and data integration tools like Segment.