Project Manager

Manages technical projects related to customer success, requiring strong project management skills.

This Project Manager role owns the delivery of complex, fixed-fee technical implementations, including AI/ML and Lakehouse projects. The role requires creating granular Work Breakdown Structures, applying Critical Path Methodology and Earned Value Management for financial governance, and supporting pre-sales activities. It demands experience in technical project management, data engineering, and proficiency with Smartsheet and querying Snowflake metadata.

Manages a named account list for enterprise event management software, focusing on renewals, upsells, and revenue expansion. Partners with marketing, client success, product, and services teams to ensure customer satisfaction and identify solutions for event content and exhibitor management challenges.

The Client Success Manager owns the engagement, ongoing success, and partnership of RainFocus clients using the event platform. This role leads post-sales efforts, building account plans, driving client adoption and retention, and leveraging deep platform knowledge to articulate value and promote proper utilization of RainFocus resources.

The Senior Demand Generation Specialist owns the execution of email programs, turning approved campaign briefs into production plans and maintaining data scorecards for informed decision-making. This senior individual contributor role also owns sponsorship operations for the annual user conference INSIGHT, working closely with the Senior Marketing Manager to influence campaign strategy and email schedules.