Deepgram vs RingCentral

Developer Builds Multilingual AI Voice Agent 'Sadie'

A developer, Ayush Shinde, built Sadie — a multilingual AI voice agent — during the "10 Days of AI Voice Agents — #VoiceForBharat Edition" challenge. Over ten days he implemented real-time voice conversations, Hindi-English code-mixing support, persistent (permissioned) memory, tool integration, outbound phone calling via SIP, human escalation via Discord webhooks, an analytics dashboard, and multi-agent specialist handoffs (grammar, maths, full-stack). The system integrates LiveKit for real-time transport, Deepgram for STT, Google Gemini as the LLM brain, and Murf Falcon for TTS, with SQLite for memory and Next.js/Chart.js for analytics. The post documents architecture, implementation details, encountered bugs (telephony SIP encryption, logging issues, import paths), and instructions to run the public repository and demo.

• Ayush Shinde built an AI voice agent named Sadie during the "10 Days of AI Voice Agents — #VoiceForBharat Edition" challenge.
• Sadie supports real-time voice, Hindi-English code-mixed conversations, permissioned persistent memory (SQLite), external tool integration, outbound phone calls, human escalation, analytics, and specialist agent handoffs.
• Core technical stack includes LiveKit (real-time audio), Deepgram (Speech-to-Text), Google Gemini (LLM), Murf Falcon (TTS), SQLite, Next.js, and Chart.js.

10-Day AI Voice Agent Stops Scam Calls

A developer built 'Suraksha Saathi', an AI voice agent prototype to help families detect and respond to scam calls in 10 days. The agent uses Deepgram for speech recognition, a Google Gemini model for reasoning, Murf AI's Falcon TTS for fast speech output, and LiveKit for real-time connectivity. Features include Hindi support via Devanagari-only output, a consent-based memory to remember callers, a panic button that alerts a human fraud team via Discord, real-time scam tracking dashboard, and mid-call voice-engine handoffs to escalate to an investigator persona. The author published the post on DEV and shared source code on GitHub.

• Author built an AI voice agent named Suraksha Saathi in 10 days.
• Architecture: Deepgram (ASR) → Google Gemini (LLM) → Murf AI Falcon (TTS) → LiveKit (real-time audio).
• Agent enforces Hindi output in Devanagari, implements consent-based memory, and a panic button that notifies a human fraud team via Discord.

Voice AI Assistant for Indian Farmers Built in 10 Days

A developer built "Farm & Field," a voice AI assistant for Indian farmers during the 10 Days of Voice Agents — VoiceForBharat Edition by Murf AI. The system integrates Speech-to-Text, an LLM, Text-to-Speech, and real-time transport (Deepgram, Google Gemini, Murf Falcon, LiveKit) with SQLite-backed memory, weather and market-price tools, human escalation, a specialist crop agent, outbound calling via LiveKit SIP, and call analytics. The agent supports Malayalam, English, and Manglish, requests consent before storing memory, and hands off to humans or specialists when appropriate. The project code is available on GitHub.

• Author built Farm & Field during the 10 Days of Voice Agents — VoiceForBharat Edition by Murf AI.
• Core stack: Deepgram (STT), Google (Gemini) for LLM, Murf Falcon (TTS), and LiveKit (real-time transport).
• Features include multilingual Malayalam/English/Manglish support, memory-with-consent, weather and market-price tools, human escalation, and a Crop Problem Specialist agent.

RingCentral Announces Plugin for ChatGPT and MCP Connectors for Claude

RingCentral announced a new plugin for ChatGPT and MCP connectors for Claude, enabling businesses to turn conversations into actions. This is a significant product integration with major AI platforms.

Aragon Research Defines $251B Intelligent Communications Experience Market

Aragon Research has introduced the Intelligent Communications Experience (ICX), a new enterprise technology category unifying unified communications, contact centers, and agentic AI into a single architecture. This convergence eliminates silos and integrates AI agents as first-class citizens alongside human employees, fostering a blended workforce for enhanced productivity. The ICX market is projected to grow from $152.13 billion in 2025 to $251.83 billion by 2031. Industry leaders including Intermedia, Mitel, RingCentral, and Vonage have validated the framework, aligning their product strategies with its core layers: core capabilities, ICX Engine, AI Fabric, and Agentic-Channel. This recognition is expected to drive vendor consolidation and M&A activity as providers build comprehensive platforms. Aragon Research provides the full research note to clients.

• Aragon Research defines the Intelligent Communications Experience (ICX) market, projected to grow from $152.13B in 2025 to $251.83B by 2031.
• ICX merges unified communications, contact center platforms, and agentic AI into a single framework supporting a blended human-AI workforce.
• Intermedia, Mitel, RingCentral, and Vonage have publicly validated the ICX model.

RingCentral Named to Business Insider's Most Innovative Businesses 2027

RingCentral, Inc., a leader in AI-powered customer engagement, has been named to Business Insider's America's Most Innovative Businesses 2027 list, produced in partnership with Plant-A Insights Group. The list recognizes publicly traded U.S. companies for strong innovation performance, combining industry reputation, technological impact, and R&D investment. The evaluation reviewed over 4,000 companies, with 500 recognized. RingCentral's inclusion highlights its Agentic Voice AI portfolio and its leadership in AI innovation. The company's President & COO, Kira Makagon, commented on the recognition, emphasizing the transformative potential of Agentic Voice AI in customer engagement.

• RingCentral was named to Business Insider's America's Most Innovative Businesses 2027 list.
• The list was produced in partnership with Plant-A Insights Group.
• Over 4,000 publicly traded U.S. companies were reviewed, with 500 recognized.