SOCi, Inc. vs Trialfire

SOCi Deploys New Agentic Skills That Turn Customer Feedback Into Customer Recovery at Every Location

SOCi has announced the deployment of new agentic skills that turn customer feedback into customer recovery at every location, as part of its ongoing expansion of its agentic workforce.

SOCi September '26 Release Notes

SOCi has published its September 2026 release notes, detailing the latest product updates and enhancements. The blog also lists recent release notes for Summer, August, July, and June 2026, along with a G2 ranking announcement.

Growing Restaurant Chains Outperform in Local Search and AI Visibility

SOCi's analysis of the Local Visibility Index (LVI) reveals that expanding restaurant chains significantly outperform contracting ones in digital local visibility. Growing brands averaged an LVI score of 61.4 versus 46.6 for shrinking chains, with the largest gap in AI recommendations: expanding chains are cited by ChatGPT in about 20% of queries versus roughly 3% for contracting ones. They also lead in Google 3-Pack appearances (35.3% vs. 14.4%), Yelp top rankings, review response rates, and local social engagement (3.45% vs. 0.13%). The study suggests these digital fundamentals correlate with real estate expansion decisions and serve as early signals for marketers. The article highlights the importance of data accuracy, systematic review responses, localized content, and tracking AI visibility as key levers for multi-location brands.

• Growing restaurant chains average an LVI score of 61.4, while shrinking chains average 46.6.
• Expanding chains are recommended by ChatGPT in about 20% of tested queries, compared to 3% for contracting chains.
• Expanding chains appear in Google's 3-Pack for 35.3% of tracked searches, versus 14.4% for contracting chains.

TLCgo Streaming App Directory Entry

This State of Streaming directory page lists TLCgo as a streaming app entry. The page provides basic metadata: TLCgo is identified as a streaming app with ticker 'WBD' and links to its official site (go.tlc.com). State of Streaming indicates there is currently no editorial coverage for TLCgo. The page mainly serves as a company/app listing within the State of Streaming directory and includes links to site resources and an ebook offer.

• TLCgo is listed as a Streaming App in the State of Streaming directory.
• Ticker: WBD is shown on the TLCgo directory entry.
• Official website listed: https://go.tlc.com/

Music Choice Listed as Streaming App

State of Streaming hosts a directory page for Music Choice, identifying it as a streaming app and linking to Music Choice's official website and press page. The directory entry states there is currently no editorial coverage for Music Choice on State of Streaming. The page aggregates related State of Streaming editorial links and resources but contains no new reporting or product announcements about Music Choice itself. Contact and press links provided point to Music Choice's corporate site.

• Music Choice is listed as a "Streaming App" on State of Streaming's company directory.
• Music Choice official website is provided as http://www.musicchoice.com/ on the directory page.
• Music Choice press page is linked as https://www.musicchoice.com/news on the directory page.

MiQ listed in State of Streaming directory

State of Streaming hosts a directory page for MiQ that contains minimal information: a link to MiQ's corporate website and a note that there is currently no editorial coverage for the company. The page is part of State of Streaming's wider site (© 2026) and includes links to site resources and related streaming-advertising content, plus a downloadable 2026 Advertiser's Guide to Streaming TV.

• MiQ appears as an entry in the State of Streaming directory.
• The directory entry lists MiQ's website as https://wearemiq.com/.
• The page explicitly states: 'No coverage yet for MiQ.'