HCLTech vs Ricoh

HCLTech Newsroom: HCLSoftware to Acquire Robotiq.ai, HCLTech launches AI-powered wealth study, M Group selects HCLTech for AI-led IT transformation, and more

HCLTech's newsroom features multiple press releases: HCLSoftware to acquire Robotiq.ai to enhance HCL UnO Agentic; HCLTech launches first-of-its-kind AI-powered study for wealth management; M Group selects HCLTech for AI-led IT transformation across 200+ locations; HCLTech named Leader in Everest Group's PLM Services PEAK Matrix; HCLTech launches The Silicon Shift report; HCLTech launches HCLTech Pulse; HCLTech named Leader in ISG Procurement Services; HCLTech and CrowdStrike expand partnership; HCLFoundation and UP government extend partnership.

HCLTech launches Advanced Semiconductor Lab with Rs. 185 crore investment

The Bengaluru facility strengthens India’s position in the global chip ecosystem and is set to drive semiconductor innovation. Also, HCLTech and Transport for NSW to explore AI-powered traffic insights for India.

The Customer Trust Framework Brands Will Need to Make AI Pay Off

This article from CMSWire discusses why only 18% of brands see revenue impact from AI adoption, attributing the gap to customer trust rather than technology. It introduces the 'Triangle of Trust' framework—authenticity, logic, and empathy—coined by Harvard Business School professors Frances Frei and Anne Morris as a method to build trust in AI-driven customer experiences. The author advises brands to beta test AI tools with a smaller customer group before scaling and to incorporate human-like, empathetic interactions to accelerate trust. The piece cites an HCLTech report and offers practical steps for brands to close the AI revenue gap.

• Only 18% of brands report seeing revenue impact from AI investments, according to an HCLTech report.
• The Triangle of Trust framework consists of authenticity, logic, and empathy.
• The framework was coined by Harvard Business School professor Frances Frei and Anne Morris.

Ricoh to construct new manufacturing facility in Japan to accelerate growth of its inkjet business

Ricoh Company, Ltd. announced on September 18, 2026 plans to construct a new manufacturing facility at its Atsugi Manufacturing Site in Kanagawa Prefecture, Japan. Construction is scheduled to begin in November 2026, with completion planned for the first half of fiscal 2028. The facility aims to more than double current inkjet head production capacity, combining ultra-precision manufacturing with automation, AI, and digital manufacturing technologies.

• Ricoh announced on September 18, 2026 the construction of a new facility at its Atsugi Manufacturing Site in Kanagawa Prefecture, Japan.
• Construction of the four-story building with approximately 39,000 square meters of gross floor area is scheduled to begin in November 2026.
• The planned completion is set for the first half of fiscal 2028.

Ricoh named to TIME World's Best Companies 2026

Ricoh has been named to TIME's World's Best Companies 2026 list, recognizing its commitment to sustainability and corporate excellence.

Delivering Business Outcomes in the AI Era: Ricoh's Process-First Approach to AX

New Ricoh story (Event Report) covering Ricoh's process-first approach to automation transformation (AX) in the AI era, tied to a Gartner event. Also newly added: 'Beyond Integration: How ETRIA Is Shaping the Future Through Co-Creation' (2026.07.24, Ricoh's Initiatives).