Gong vs Salesforce

Gong Named Leader in Gartner Magic Quadrant for Revenue Action Orchestration

Gong, a revenue AI company, announced that it has been named a Leader in the 2026 Gartner Magic Quadrant for Revenue Action Orchestration (RAO) for the second consecutive year. The company was positioned highest on the Ability to Execute axis and furthest for Completeness of Vision among the 13 vendors evaluated. Gong attributes this recognition to its Revenue AI platform, which combines the Gong Revenue Graph, specialized AI agents, and purpose-built applications. The company also highlighted customer outcomes reported at its annual conference, Celebrate '26, including higher win rates and increased productivity for clients like Cisco, AT&T Business, and Experian. The report is dated October 13, 2026.

• Gong was named a Leader in the 2026 Gartner Magic Quadrant for Revenue Action Orchestration for the second consecutive year.
• Gong was positioned highest on the Ability to Execute axis and furthest for Completeness of Vision among 13 evaluated vendors.
• Only four vendors were named Leaders in the 2026 Magic Quadrant for Revenue Action Orchestration.

GTM Teams Losing Track of AI Agents

A new report from LeanData reveals that while 93% of go-to-market (GTM) teams have deployed at least one AI agent, many lack visibility into their actions. Nearly one-third of the 157 B2B practitioners surveyed couldn't state how many agents were operating on their records, and 30% found unauthorized actions without an audit trail. Data quality and AI readiness are top challenges, with 70% reporting degraded GTM execution due to poor data hygiene. This has led to issues like multiple tools contacting the same prospect and marketing sequences firing during sales interactions. The chaos stems from a proliferation of agents across embedded tools, custom LLM-based apps, and agent platforms like Agentforce, Copilot, and Gemini Enterprise. Many organizations lack clear governance, with 19% having no owner for AI strategy. The top desired solution is a complete audit trail for all record actions. This highlights the urgent need for better agent management and data governance in marketing operations.

• 93% of GTM teams have deployed at least one AI agent, per LeanData's '2026 State of AI Go-to-Market Readiness Report'.
• Nearly one-third of respondents couldn't specify how many agents were acting on their records; 30% found actions without an audit trail.
• Data quality and AI readiness are top AI transformation challenges, cited by 55%; 70% say data hygiene degraded GTM execution.

Salesforce Signs Definitive Agreement to Acquire Braze

Salesforce has signed a definitive agreement to acquire Braze, a New York-based customer engagement platform, for approximately $5.66 billion. Braze shareholders will receive $47.50 in cash per Class A share. The acquisition aims to enhance Salesforce's AI-powered marketing capabilities by integrating Braze's real-time customer engagement technology with Marketing Cloud, Data 360, Customer 360, and Agentforce. Braze processes real-time customer data from mobile apps, websites, and other digital channels, enabling personalized communications via email, SMS, WhatsApp, and mobile apps. The platform handles trillions of messages annually and includes BrazeAI for optimizing content, offers, channels, and send times. The deal, expected to close in Salesforce's fiscal year 2028, is part of Salesforce's recent buying spree, including Qualified Inc., Contentful, and Intercom. Braze, co-founded by Bill Magnuson and Jon Hyman, serves about 2,770 enterprise customers, including Canva, Dairy Queen, Equinox, Instacart, Urban Outfitters, and Venmo. Salesforce intends to maintain Braze as a separate brand and continue existing customer and partner relationships.

• Salesforce signs definitive agreement to acquire Braze for approximately $5.66 billion.
• Braze shareholders will receive $47.50 in cash per Class A share.
• Acquisition expected to close in Salesforce's fiscal year 2028.

Salesforce announces $5.66B deal for Braze, stock soars 50%

Salesforce has announced a definitive agreement to acquire customer engagement platform Braze for approximately $5.7 billion in cash, translating to $47.50 per share, a roughly 58% premium over Braze's last closing price of $30.04. The deal, expected to close in fiscal 2028, is a strategic move to accelerate the time between customer signals and marketing actions, integrating Braze with Salesforce's Marketing Cloud, Data 360, Customer 360, and Agentforce. Braze, with about 2,770 customers including Canva and Venmo, reported strong growth. The acquisition aims to strengthen Salesforce's AI marketing capabilities, though integration risks remain. Following the announcement, Braze shares surged while Salesforce shares dipped slightly.

• Salesforce agreed to acquire Braze for approximately $5.7 billion in cash at $47.50 per share.
• The deal price is a 58% premium over Braze's closing price of $30.04 on Monday.
• The transaction is expected to close in fiscal 2028, subject to shareholder and regulatory approvals.

Salesforce Accelerates European AI Leadership with $1 Billion Investment in Spain

Salesforce announces a $1 billion investment in Spain to accelerate European AI leadership, alongside other recent news including the acquisition of Loops and Listen Labs, and the launch of AIforce and Koa.