Ericsson vs FCC

AI Shopping Agents Reshape Brand Loyalty, Says SAP Research

At SAP Connect in Las Vegas, industry experts debated how AI assistants influencing purchasing decisions affect brand loyalty. SAP's 2026 Customer Loyalty Index reveals that 33% of consumers trust AI to shop on their behalf, while 31% say such assistants increase their brand loyalty. Another SAP study, the 2026 Global Customer Engagement Index, highlights an 'Engagement Divide': 82% of consumers feel disappointed by brands, but only 22% of brands acknowledge problems in delivering seamless experiences. Executives like Tom Goodwin, Jessica Keehn, and Sara Richter argue that AI elevates the importance of trust and consistent delivery. They advise brands to focus on operational excellence and connected systems to substantiate their promises, as AI becomes a primary intermediary in customer choices.

• SAP's 2026 Customer Loyalty Index shows 33% of consumers trust AI assistants to shop on their behalf.
• 31% of consumers say AI assistants increase their loyalty to brands.
• SAP's 2026 Global Customer Engagement Index reveals 82% of consumers are disappointed by brands, while only 22% of brands recognize the problem.

Ericsson Q3 2026: Organic Growth 7%, Margins Up

Ericsson reported strong Q3 2026 results, with organic sales growth of 7% year-over-year, driven by solid customer demand in strategic markets and commercial actions. Reported sales reached SEK 59.5 billion, up 6% from the year-ago quarter. Adjusted gross margin was 47.7%, slightly down from 48.1%, while adjusted EBITA margin declined to 17.0% from 28.1% due to a prior-year capital gain of SEK 7.6 billion excluding which EBITA increased. Net income was SEK 5.8 billion, down from SEK 11.3 billion, reflecting the divestment gain in the prior year. The company returned SEK 4.8 billion to shareholders through share repurchases. CEO Per Narvinger highlighted AI-enabled features in networks and announced a simplification of the operating structure to enhance efficiency and customer focus.

• Ericsson reported Q3 2026 net sales of SEK 59.5 billion, up 6% year-over-year.
• Organic sales grew 7% year-over-year, driven by Networks.
• Adjusted gross margin was 47.7%, down from 48.1% in Q3 2025.

Court Orders FCC to Answer Fox License Challenge

The D.C. Circuit Court of Appeals has ordered the FCC to respond to a mandamus petition from the Media and Democracy Project (MAD), which seeks to force action on a Fox-owned TV station license renewal challenge. The petition concerns WTXF in Philadelphia, where MAD alleges Fox disseminated false election claims. The FCC's Media Bureau dismissed the complaint in 2023, but the Commission has not voted on the appeal for 20 months. MAD argues this inaction blocks judicial review. The court's directive requires the FCC to explain its handling of the case. This procedural move highlights concerns about FCC transparency and the application of character qualifications for broadcast licensees.

• The D.C. Circuit Court ordered the FCC to respond to a mandamus petition by the Media and Democracy Project.
• The petition seeks to compel FCC action on a license renewal challenge for Fox-owned WTXF in Philadelphia.
• The FCC's Media Bureau dismissed the complaint in 2023, and the Commission has not voted on the appeal for 20 months.

FCC Cuts Off 'Digital Solutions' for Violating Robocall Rules

The FCC has taken action against Digital Solutions for violating robocall rules, cutting off their services. Additionally, the FCC has announced new spectrum initiatives, proposed modernization of ultra-wideband technology rules, and updated NEPA environmental regulations.

FCC To Hold Open Commission Meeting Wednesday, September 30, 2026

The FCC news page has been updated with new headlines, including an announcement for an upcoming Open Commission Meeting on September 30, 2026, a news release about guides to stop unwanted calls and texts, and a statement on the Paramount-WBD settlement.