Dappier vs Dialpad

Small Language Models Target AdTech Workflows

ZeroGPU announced a suite of specialized small language models (SLMs) for ad tech, positioning them as cheaper, faster alternatives to large language models (LLMs) for repetitive marketing and publisher workflows such as content classification, intent detection and moderation. The company says its SLMs run on CPUs (and can run in browsers), have OpenAI-compatible endpoints to ease integration, and are trained on task-specific data sets with fewer than 10 billion parameters. Dappier, an AI monetization company, has adopted three ZeroGPU models for content classification, intent classification and moderation and reports a roughly 50% reduction in expenses. ZeroGPU emphasizes speed and lower hallucination risk for taxonomy-specific tasks (e.g., IAB content categories), claiming sub-50 millisecond responses for certain workloads versus much higher latency from frontier LLMs.

• ZeroGPU announced a group of specialized small language models (SLMs) designed for ad tech workflows.
• ZeroGPU says its SLMs are trained on smaller datasets (fewer than 10 billion parameters) and can run on CPUs and in browsers.
• ZeroGPU provides OpenAI-compatible endpoints so clients can swap URLs to call ZeroGPU’s API instead of OpenAI’s.

What's new at Dialpad: September 2026

Dialpad and Glean Announce Integration for Conversation Insights

Dialpad announced a new integration with enterprise AI company Glean that brings Dialpad’s conversational intelligence (voice and text, AI and human) into Glean’s enterprise knowledge platform. Dialpad has joined the Glean Partner Network and will demo the integration at Glean:GO 2026. The integration is intended to make customer conversations discoverable and actionable alongside documents, systems and workflows, enabling in-call assistance, richer context for sales and service, improved QA and faster post-call follow-up.

• Dialpad announced a new integration with enterprise AI company Glean to connect conversational intelligence with enterprise knowledge.
• Dialpad joined the newly launched Glean Partner Network.
• The integration will be demoed at Glean:GO 2026.

July 2026 Product Roundup

Dialpad's July 2026 release includes real-time voicemail reports, live call volume tracking, repeated admin alerts, calendar event deletion in WFM, new CTI call bar, AthenaHealth integration, custom Professional Services integrations, Salesforce verification, Bullhorn admin controls, reduced Salesforce API usage, license pools, company-level credit pooling, enhanced credits page, credits analytics, multi-screen sharing, dual-screen meeting rooms, Picture-in-Picture, and more.