Amadeus Hospitality

The company operates a B2B hospitality software and services model. It builds and runs cloud-based applications for reservations, booking, operations, sales and events, and market intelligence that are deployed across hotel groups and independent properties. These products create value by centralising inventory and rate management, enabling direct online bookings, digitising operations and group/event workflows, and providing demand data and analytics to support revenue and distribution decisions. In parallel, it offers distribution representation and media campaign services that extend hotel reach across global distribution systems and digital channels, executed using its data assets and connectivity. Value is created by improving room occupancy, mix and revenue, reducing operational friction and giving hotel commercial teams access to demand and channel performance insight, while integrating with broader travel distribution infrastructure provided by the parent group.

Amadeus Hospitality is the hospitality technology division of Amadeus IT Group, focused on hotel and lodging customers. Operating primarily from the US within a Spanish parent group, it provides cloud-based software for central reservations, booking engines, operations, sales and events, distribution, market intelligence and media services used by hotel chains, management companies and independent properties.

The company generates revenue from recurring SaaS subscriptions for its CRS, booking and operations platforms, data subscriptions for demand intelligence, transaction or service fees on distribution and representation services, and media campaign and management fees. Its customers are B2B hospitality operators that pay for software licences, hosted services and managed media and connectivity solutions to increase bookings, optimise operations and inform commercial decisions.