The Hackett Group
Enterprise benchmarking, advisory and AI transformation consultancy.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- The Hackett Group, Inc.
- Entity type
- COMPANY
- Founded
- 1991
- Company size
- 1,001–5,000
- Market role
- Agency & Consultancy
- Ticker
- HCKT
- Official website
- thehackettgroup.com
What The Hackett Group does
The business model blends high-value intellectual property with advisory execution. The company creates proprietary benchmark datasets, research frameworks and analyst methodologies, packages them into subscriptions and platform access, and then monetises adjacent consulting, implementation and executive advisory services. This creates a recurring revenue base from memberships and licences, while services expand wallet share and help operationalise recommendations.
Category differentiation
This is not a pure software vendor or a foundational AI model provider. It is primarily an enterprise advisory, benchmarking and research business with software-enabled products and AI-related consulting.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
The Hackett Group is a US-listed business advisory and enterprise benchmarking firm that combines management consulting, market intelligence and software-enabled benchmarking products. Its offerings centre on proprietary datasets, analyst-led research, benchmarking platforms, transformation tooling and AI advisory and implementation services for large enterprises and technology vendors. The company generates revenue through a hybrid model of subscription access to research and benchmark assets, platform-style software access, and professional services fees. Its customers are primarily enterprise executives, CIOs, procurement leaders, transformation teams and software solution providers seeking vendor intelligence, performance benchmarks, AI roadmap support and operational improvement guidance.
Company news briefing
Briefing updated:
Building on its collaboration with IBM and recent SAP Partner Award success, The Hackett Group has partnered with ServiceNow to integrate its AI XPLR™ platform with the ServiceNow AI Platform. This collaboration aims to accelerate ROI-based AI transformation, addressing a widening 75% AI performance gap identified in recent SG&A benchmarks. These developments further Hackett’s "agentic enterprise" strategy, utilising proprietary Digital World Class insights to help organisations realise significant efficiency gains across strategic end-to-end processes.
Business model & monetisation
The company monetises through a hybrid commercial structure: recurring subscriptions and memberships for access to benchmarking research, analyst insights and data assets; SaaS-like or platform licensing for benchmarking and transformation tools; and consulting or implementation fees for strategy, advisory and deployment services. It also benefits from premium pricing linked to proprietary benchmark IP and can extend account value through retainers, managed engagements and cross-sell from intelligence products into implementation work.
- Benchmarking and intelligence subscriptions
- Software Subscription
- Management consulting and advisory engagements
- Service Fee
- AI implementation and managed delivery work
- Service Fee
- Data assets and platform-style licences
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
10-Q Financial Filing Analysis for The Hackett Group (2026-08-05)
financials · Recorded impact score: 3.7/5
The Hackett Group, Inc. reported its Q2 2026 financial results, with total revenue declining 12.2% year-over-year to $69.3 million compared to $78.9 million in Q2 2025. The contraction was primarily driven by elongated client decision-making cycles as enterprise customers assess the ROI of Gen AI-first adoption strategies. To adapt, the company incurred $0.5 million in restructuring charges during the quarter ($2.4 million year-to-date) related to workforce reductions aimed at realigning headcount with market demand and shifting delivery toward proprietary Gen AI platforms. Subsequent to the quarter on August 3, 2026, the company expanded its financial flexibility by amending its credit facility with Bank of America, extending its maturity and increasing borrowing capacity by $25 million to $125 million.
- Q2 2026 total revenue decreased to $69.3 million, down from $78.9 million in Q2 2025, due to elongated enterprise decision-making cycles around Gen AI.
- Restructuring expenses related to workforce reductions and the Gen AI strategic pivot totaled $0.5 million for Q2 and $2.4 million for the six-month period ended June 26, 2026.
Investor Presentation Released: The Hackett Group
financials · Recorded impact score: 4/5
AI parsed presentation narrative: The Hackett Group is positioning itself as a leader in Gen AI and business transformation consulting, leveraging specialized practices in Oracle and SAP solutions. Management's thesis centers on driving profitability through higher-value strategic consulting and IP-as-a-Service, while maintaining a disciplined capital allocation strategy focused on share repurchases. Key tailwinds mentioned: Gen AI Consulting Demand, Strong Cash Flow from Operations.
Explore company relationships
Questions about The Hackett Group
What is The Hackett Group?
The Hackett Group is a public enterprise advisory and benchmarking firm that combines management consulting, market intelligence, benchmarking platforms and AI-related services.
Who uses The Hackett Group?
Its paying customers are mainly large enterprises, including executives, CIOs, procurement leaders, transformation teams and software solution providers.
How does The Hackett Group make money?
It earns revenue from subscriptions and memberships for research and benchmarking products, platform access fees, and consulting and implementation engagements.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
18 publicly documented primary sources and citations linked across the market graph.
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