The Hackett Group

The business model blends high-value intellectual property with advisory execution. The company creates proprietary benchmark datasets, research frameworks and analyst methodologies, packages them into subscriptions and platform access, and then monetises adjacent consulting, implementation and executive advisory services. This creates a recurring revenue base from memberships and licences, while services expand wallet share and help operationalise recommendations.

The Hackett Group is a US-listed business advisory and enterprise benchmarking firm that combines management consulting, market intelligence and software-enabled benchmarking products. Its offerings centre on proprietary datasets, analyst-led research, benchmarking platforms, transformation tooling and AI advisory and implementation services for large enterprises and technology vendors.

The company generates revenue through a hybrid model of subscription access to research and benchmark assets, platform-style software access, and professional services fees. Its customers are primarily enterprise executives, CIOs, procurement leaders, transformation teams and software solution providers seeking vendor intelligence, performance benchmarks, AI roadmap support and operational improvement guidance.