Smartsheet

Smartsheet operates a B2B SaaS model built around a core cloud work management platform. It creates value by helping organisations coordinate projects, standardise workflows, automate operational processes, govern portfolio execution, and centralise reporting across teams. The company expands account value through premium modules for portfolio governance, workflow orchestration, secure collaboration, no-code app creation, DAM, and implementation services, making the platform relevant across multiple departments within the same customer.

Smartsheet is a United States-based enterprise software company that provides cloud work management, project execution, workflow automation, reporting, and no-code application tools. Its platform is built around a spreadsheet-style interface and extends into portfolio governance, secure collaboration, automation, digital asset management, and AI-enabled integrations. The business primarily serves organisations rather than consumers, especially enterprise teams in project management, operations, IT, PMO, transformation, and marketing functions.

Smartsheet makes money mainly through recurring software subscriptions, typically sold on a per-user basis with tiered plans and premium add-ons. It also generates revenue from higher-value enterprise bundles, governance and automation modules, DAM software through Brandfolder, and professional services such as implementation, training, and consulting. Following its 2025 take-private acquisition, the company sits as a private, sponsor-backed B2B SaaS platform with a broad cross-functional enterprise footprint.