Smartsheet
Enterprise work management and workflow automation software for organisations.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Smartsheet Inc.
- Entity type
- COMPANY
- Founded
- 2005
- Headquarters
- 500 108th Ave NE, Suite 200, Bellevue, WA 98004
- Company size
- >5,000
- Market role
- B2B SaaS Provider
- Ticker
- SMAR
- Official website
- smartsheet.com
What Smartsheet does
Smartsheet operates a B2B SaaS model built around a core cloud work management platform. It creates value by helping organisations coordinate projects, standardise workflows, automate operational processes, govern portfolio execution, and centralise reporting across teams. The company expands account value through premium modules for portfolio governance, workflow orchestration, secure collaboration, no-code app creation, DAM, and implementation services, making the platform relevant across multiple departments within the same customer.
Category differentiation
Smartsheet is a B2B work management and workflow automation software company, not an advertising, martech, or media platform. It is closer to project and operations software competitors such as Asana and monday.com than to spreadsheet file tools or consumer productivity apps.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Smartsheet is a United States-based enterprise software company that provides cloud work management, project execution, workflow automation, reporting, and no-code application tools. Its platform is built around a spreadsheet-style interface and extends into portfolio governance, secure collaboration, automation, digital asset management, and AI-enabled integrations. The business primarily serves organisations rather than consumers, especially enterprise teams in project management, operations, IT, PMO, transformation, and marketing functions. Smartsheet makes money mainly through recurring software subscriptions, typically sold on a per-user basis with tiered plans and premium add-ons. It also generates revenue from higher-value enterprise bundles, governance and automation modules, DAM software through Brandfolder, and professional services such as implementation, training, and consulting. Following its 2025 take-private acquisition, the company sits as a private, sponsor-backed B2B SaaS platform with a broad cross-functional enterprise footprint.
Company news briefing
Briefing updated:
Smartsheet is expanding its footprint through leadership changes, appointing Takeshi Osawa as President and General Manager of Japan to meet growing regional demand. Meanwhile, the company faces a securities fraud class action lawsuit concerning an alleged undisclosed acquisition offer during its stock repurchase period. Operationally, Smartsheet continues to integrate within broader enterprise workflows, being cited in Impartner's HubSpot CRM sync and evaluated alongside other platforms for mitigating marketing productivity losses.
Business model & monetisation
Smartsheet monetises primarily through recurring SaaS subscriptions with per-user licensing and tiered plans, billed monthly or annually. It increases contract value through premium add-ons and bundled enterprise products such as Control Center, Dynamic View, Bridge, WorkApps, and advanced enterprise packages. Additional monetisation comes from Brandfolder subscriptions and from professional services, training, implementation, and support attached to enterprise deployments.
- Core platform subscriptions
- Software Subscription
- Premium add-ons and enterprise bundles
- Software Subscription
- Brandfolder subscriptions
- Software Subscription
- Professional services, training, and implementation
- Service Fee
Products & capabilities
No products with linked sources are available in this view.
Competitors & alternatives
- Atlassian
Enterprise software for collaboration, workflows and team productivity.
- Airtable
No-code enterprise app-building and workflow automation software platform.
- BigTime
Professional services automation software for project, billing, and resource management.
- Wrike
Enterprise work management software with subscription and add-on revenue.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Smartsheet investors sue over undisclosed acquisition offer
Financials · Recorded impact score: 1/5
Rosen Law Firm has filed a securities fraud class action lawsuit against Smartsheet Inc. on behalf of investors who sold shares between June 2024 and September 2024. The suit alleges that Smartsheet failed to disclose an unsolicited acquisition offer from a consortium of investors, while the company was repurchasing its own stock at lower prices. The action seeks to recover damages for investors who sold shares during this period. The deadline for lead plaintiff applications is October 5, 2026.
- Rosen Law Firm filed a securities fraud class action against Smartsheet Inc.
- The class period is June 1, 2024 to September 23, 2024.
Smartsheet Appoints Takeshi Osawa as President & General Manager of Japan Amid Accelerating Customer Demand and AI Adoption
Recorded impact score: 4/5
Smartsheet appoints Takeshi Osawa as President & General Manager of Japan, and names new leaders across APAC and Japan as demand surges in technology, manufacturing and professional services.
Explore company relationships
Questions about Smartsheet
What is Smartsheet?
Smartsheet is a cloud-based work management platform used by organisations to manage projects, automate workflows, report on work, and govern programmes at scale.
Who uses Smartsheet?
Its users and buyers include enterprise project teams, PMOs, operations leaders, IT departments, transformation teams, compliance teams, and marketing and creative teams.
How does Smartsheet make money?
It makes money mainly from recurring software subscriptions, premium add-ons and enterprise bundles, plus professional services, training, and implementation support.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
19 publicly documented primary sources and citations linked across the market graph.
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