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Digital Design & Web Agencies · Agency & Consultancy · B2B SaaS Provider

nexum

Digital consultancy delivering strategy, CRM, commerce and experience implementation.

Available information varies by company and source.

Profile record updated:

Company facts

Official name
nexum AG
Entity type
COMPANY
Founded
2007
Headquarters
Vogelsanger Straße 321a, 50827 Köln, Germany
Company size
201–500
Market cluster / sector
Digital Design & Web Agencies
Market role
Agency & Consultancy · B2B SaaS Provider
Official website
nexum.com

What nexum does

nexum operates as an agency and consultancy that sells digital transformation services to organisations. It creates value by combining advisory, design, implementation and operational support across customer experience, commerce, CRM, analytics and digital platforms. Revenue is generated from scoped projects, transformation programmes, systems integration work, and recurring managed-service relationships, with acquisitions used selectively to add delivery capacity and geographic coverage.

Category differentiation

nexum is a digital consultancy and agency, not a standalone CRM, CMS or marketing automation software vendor. It should also be distinguished from pure media agencies because its scope includes strategy, implementation, commerce and technology operations.

Strategic context

AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.

nexum AG is a German digital consultancy and agency that helps organisations plan, build and operate digital customer experiences. Its offer spans strategy and innovation, CRM and marketing automation, data and web analytics, conversion optimisation, commerce solutions, website and CMS implementation, software architecture, content services, and performance-oriented digital communications. The business primarily serves business customers rather than consumers, especially enterprise and mid-market marketing, commerce, digital transformation, IT and product teams. The company makes money through consulting engagements, implementation projects and ongoing managed services rather than through a standalone software subscription product. Its value proposition is end-to-end delivery across strategy, UX, technology and operations, with evidence of platform implementation work around CRM, CMS, e-commerce and cloud-oriented system landscapes. Financial evidence also indicates a small but active inorganic growth strategy, including acquisitions and minority strategic investments tied to capability expansion and international reach.

Company news briefing

Briefing updated:

nexum AG continues to target the DACH mid-sized market as a leading owner-managed digital full-service provider under the leadership of Dr. Michael Klinkers, Georg Kühl, and Dirk Steinmetz. The agency is prioritising long-term partnerships and innovation, recently evidenced by its implementation of Braze as a customer engagement tool for Melitta AVOURY. This project facilitates the brand’s transition into the lifestyle sector by enhancing digital engagement, reflecting nexum’s broader strategy of deploying specialist MarTech solutions for consumer brands.

Business model & monetisation

nexum monetises through service fees rather than a pure software licence model. The main mechanisms are project-based consulting fees for strategy, UX, analytics and company building; implementation fees for CRM, CMS, websites, commerce platforms and architecture work; and recurring retainers or managed-service contracts for optimisation, marketing automation, performance marketing and operational support. Pricing is likely bespoke and tied to scope, duration, team composition, integration complexity and the enterprise platforms being implemented.

Digital strategy and transformation consulting
Service Fee
CRM, commerce, CMS and platform implementation projects
Service Fee
Managed services, optimisation and operational support
Service Fee
Performance marketing and media-related services
Service Fee
Company building and innovation support
Service Fee

Products & capabilities

No products with linked sources are available in this view.

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Competitors & alternatives

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  • Digital transformation consultancy for experience, commerce, marketing and data.

  • Digital agency for consulting, CX, commerce, CRM and performance marketing.

  • Enterprise consultancy for digital transformation, engineering, data, cloud and marketing.

  • Digital consultancy for strategy, design, and software development.

  • Digital transformation consultancy for commerce, experience and data systems.

Recent recorded signals

Dates refer to the source publication. Older entries are historical context, not evidence of a new event.

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Questions about nexum

What is nexum?

nexum is a German digital consultancy and agency that helps organisations with strategy, CRM, commerce, websites, analytics, UX and digital operations.

Who uses nexum?

Its clients are mainly mid-market and enterprise organisations, including marketing, CRM, commerce, IT, product and digital transformation teams.

How does nexum make money?

It earns revenue from consulting projects, platform implementation work and recurring managed-service or optimisation retainers.

Sources & coverage

This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.

21 publicly documented primary sources and citations linked across the market graph.

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