mirakl.com

The company operates a B2B enterprise software and platform model focused on enabling third‑party marketplaces and dropship commerce. It provides a modular commerce infrastructure stack: a marketplace and dropship operating system, catalogue management, multichannel seller connectivity, retail media ads, and financial services for payouts. These tools help retailers, brands and B2B distributors expand online assortment via external sellers without taking inventory risk, while maintaining governance over catalogue quality, seller performance and order orchestration.

Value is created by allowing operators to scale GMV and assortment faster than first‑party buying can, while improving operational efficiency for onboarding sellers, synchronising catalogues and inventory, routing orders, and managing payouts. Additional value comes from enabling retail media monetisation of onsite traffic and providing network effects through a shared seller–operator network. Revenue is primarily recurring (SaaS and platform fees) with variable components tied to customer transaction volumes and media or financial services usage.

Mirakl is an enterprise software company that provides a marketplace and dropship platform for retailers, brands and B2B distributors. Its core platform enables customers to add third‑party sellers and suppliers to their existing e‑commerce operations, manage catalogues and orders at scale, and operate hybrid marketplace and dropship models.

The company generates revenue from annual SaaS contracts, a take‑rate on marketplace gross merchandise value (GMV), and related services and add‑ons. Key products include the marketplace and dropship platform, an AI‑enabled multichannel selling network, a catalogue management system, a built‑in retail media ads solution, and payout and financial operations tools. Customers are large retailers, brands, and B2B enterprises that operate or plan to operate online marketplaces and dropship programmes.