Global Payments

The business model combines payment processing infrastructure with vertically focused software. It acquires and processes card and digital payments for merchants and platforms, and historically processed card accounts for issuers. It also owns a portfolio of sector‑specific SaaS and platforms (for restaurants, education, property management, events, non‑profits, accounts payable, etc.) with embedded payment capabilities, creating integrated commerce stacks. Value is created by offering reliable payment acceptance, settlement, and workflow automation tailored to specific industries, while leveraging scale, shared infrastructure and distribution to cross‑sell payment and software services across its customer base and partner channels.

Global Payments is a large US-based payment technology and software company serving merchants, enterprises and financial institutions. It provides card and digital payment acceptance, merchant acquiring, e‑commerce processing, issuer processing (historically via TSYS) and a wide range of vertical software solutions that embed payments for sectors such as restaurants, education, property management, non‑profits and events.

The company generates revenue mainly from transaction processing fees charged as a percentage of payment volume and/or per‑transaction charges, complemented by recurring software subscriptions, value‑added payment services, and related hardware and service fees. Its direct customers are businesses and institutions that need to accept or process payments or to automate commerce‑related workflows, not end‑consumers.