Glean
Enterprise AI platform for search, assistants, and workflow agents.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Glean Technologies, Inc.
- Entity type
- COMPANY
- Founded
- 2019
- Headquarters
- 260 Sheridan Avenue, Suite 300, Palo Alto, CA 94306 USA
- Company size
- 1,001–5,000
- Market role
- B2B SaaS Provider
- Official website
- glean.com
What Glean does
Glean operates a sales-led enterprise SaaS model. It provides a central software layer that connects to a company’s internal applications and data sources, indexes and governs that information, and then monetises access to search, AI assistance, agent workflows, model management, and developer APIs. Value is created by reducing information retrieval friction, improving employee productivity, and giving enterprises a governed way to deploy AI across existing systems.
Category differentiation
This is the enterprise software company focused on internal search, AI assistants, and agent workflows. It is not a media, adtech, or consumer search engine business.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Glean is a private US enterprise software company that sells a Work AI platform for large organisations. Its products combine enterprise search, conversational assistance, agent orchestration, model access, APIs, and application connectors so employees can find information, generate answers, automate workflows, and build internal AI use cases across company systems while preserving permissions and governance. The company makes money through negotiated B2B SaaS contracts sold directly to enterprises. Pricing appears primarily seat-based, with additional revenue from platform modules, integrations, onboarding, support, and AI-related capabilities. Its buyers are enterprise IT, knowledge management, operations, engineering, and AI platform teams rather than consumers.
Company news briefing
Briefing updated:
Following the departure of its VP of People Alla Mezhvinsky and reaching the $300 million ARR milestone, Glean has expanded its enterprise AI platform capabilities to address context gaps, rising costs, and AI sprawl. Recent strategic rollouts include the Glean AI Gateway for centralised governance and model routing, unified sales context for revenue teams, and updates targeting enterprise AI bottlenecks through deep business context.
Business model & monetisation
Glean monetises through custom enterprise SaaS agreements negotiated directly with customers. Commercial terms are primarily per-user, per-month seat licensing with scale-based pricing, plus likely uplifts for premium modules, integrations, onboarding, support, and advanced AI features. The model appears strongly sales-led, with multi-year contracts, minimum seat commitments, and enterprise expansion over time.
- Core platform subscriptions
- Software Subscription
- Seat-based assistant and search access
- Software Subscription
- Advanced AI modules such as agents and research
- Software Subscription
- Onboarding, support, and implementation
- Service Fee
- Developer and integration capabilities
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Competitors & alternatives
- WIZ.AI
Enterprise conversational AI software for contact centres and customer engagement.
- ASAPP
AI-native customer experience software for enterprise contact centres.
- Observe.ai
Enterprise AI software for contact-centre automation and analytics.
- Algolia
Hosted search and discovery infrastructure for digital products.
- Lucidworks
Enterprise software for search, discovery, and AI-powered knowledge experiences.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Altimeter's Gerstner Criticizes AI Extinction Warnings
AI Policy · Recorded impact score: 2/5
Altimeter Capital CEO Brad Gerstner dismissed AI extinction warnings as 'hyperbolic scare tactics' with a 'political agenda,' during an interview on CNBC's 'Halftime Report' on September 11, 2026. Gerstner, whose firm invests in AI companies like Anthropic, OpenAI, Glean, and Databricks, argued that the industry is already taking unprecedented safety measures, unlike the early days of the internet and social media. His comments followed a researcher's resignation from Anthropic, who accused AI companies of 'gambling with our lives' in the race to superintelligence. Gerstner emphasized that the negative discourse is detached from reality, noting that he has not seen such extensive safety investments in any new technology in his 25 years in Silicon Valley.
- Altimeter Capital CEO Brad Gerstner called AI extinction warnings 'hyperbolic scare tactics'.
- Gerstner's firm invests in Anthropic, OpenAI, Glean, and Databricks.
Dialpad and Glean Announce Integration for Conversation Insights
Conversational AI · Recorded impact score: 2/5
Dialpad announced a new integration with enterprise AI company Glean that brings Dialpad’s conversational intelligence (voice and text, AI and human) into Glean’s enterprise knowledge platform. Dialpad has joined the Glean Partner Network and will demo the integration at Glean:GO 2026. The integration is intended to make customer conversations discoverable and actionable alongside documents, systems and workflows, enabling in-call assistance, richer context for sales and service, improved QA and faster post-call follow-up.
- Dialpad announced a new integration with enterprise AI company Glean to connect conversational intelligence with enterprise knowledge.
- Dialpad joined the newly launched Glean Partner Network.
Glean Takes on Enterprise AI’s Biggest Bottlenecks: Context Gaps, Rising Costs, and AI Sprawl
Recorded impact score: 4.5/5
Press Release: Glean announces new capabilities to address enterprise AI challenges.
OpenAI previews Private Safety Processing for ZDR
Privacy & Safety for LLMs · Recorded impact score: 4/5
OpenAI reaffirmed Zero Data Retention (ZDR) for eligible API customers and previewed Private Safety Processing, a privacy-first safety capability that detects patterns across related interactions without exposing underlying prompts or model outputs to OpenAI staff. Under ZDR, customer prompts and model outputs are not retained and enterprise data won’t be used to train models unless customers explicitly opt in. Private Safety Processing runs on customer-controlled infrastructure or on OpenAI-hosted storage encrypted with customer-controlled keys (unavailable to OpenAI personnel), emitting narrow automated safety signals for enforcement rather than returning customer content. The feature is in trials with early customers; OpenAI plans a broader rollout and a technical white paper in September. The announcement is framed as competitive differentiation amid tensions with Anthropic’s new 30‑day session retention policy.
- Zero Data Retention (ZDR) applies to eligible API customers: prompts and model outputs are not retained or accessible to OpenAI staff.
- Enterprise customer data will not be used to train OpenAI models unless customers explicitly opt in.
LTM Partners with Glean to Accelerate Enterprise AI
Large Language Models (LLM) & AI · Recorded impact score: 2/5
LTM announced a strategic partnership with Glean to help large enterprises scale AI adoption by combining LTM’s BlueVerse agentic AI ecosystem and domain expertise with Glean’s enterprise context and intelligence layer. The collaboration targets fragmented knowledge across applications, systems, and workflows by using Glean’s enterprise knowledge graph, AI-powered search, assistants, agents, and integrations to deliver secure, permission-aware access to trusted enterprise context. The joint offering focuses on operationalizing AI for IT support, enterprise knowledge management, and application operations, and aims to deliver measurable outcomes such as faster incident resolution, improved employee productivity, reduced support costs, and accelerated onboarding—particularly for regulated, complex organizations.
- LTM announced a strategic partnership with Glean on July 20, 2026.
- The partnership pairs LTM’s BlueVerse agentic AI ecosystem and domain expertise with Glean’s enterprise context and intelligence layer.
Explore company relationships
Questions about Glean
What is Glean?
Glean is a private enterprise software company that provides a Work AI platform combining enterprise search, AI assistance, connectors, and agent orchestration.
Who uses Glean?
Large enterprises use Glean, especially IT teams, knowledge managers, operations teams, developers, analysts, and general knowledge workers.
How does Glean make money?
Glean sells enterprise SaaS contracts, mainly seat-based subscriptions with additional revenue from modules, integrations, onboarding, and support.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
17 publicly documented primary sources and citations linked across the market graph.
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