eddress
eddress is a white-label commerce and delivery SaaS for merchants and marketplaces.
Analyst Perspective
eddress is a Lebanese private software company operating a no-code, white-label commerce and delivery platform for merchants and marketplace operators. Its platform combines online ordering, branded mobile and web storefronts, back-office operations, delivery management and integrations, enabling businesses such as restaurants, grocers, retailers and cloud kitchens to digitise ordering and fulfilment without building their own stack. The company appears to generate revenue primarily through SaaS subscriptions with tiered feature access, supplemented by usage-based charges tied to order volume and enterprise customisation. Its customers are businesses rather than consumers, with the platform supporting both single-merchant and multi-merchant marketplace models.
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Key insights about eddress
Category Differentiation
eddress is not a consumer delivery marketplace like DoorDash or Just Eat. It is B2B software that enables merchants and operators to run their own branded ordering, marketplace and delivery operations.
eddress: About
eddress sells a business software platform that helps merchants and marketplace operators launch online ordering, manage operations and run last-mile delivery. It creates value by replacing fragmented point solutions with a unified stack covering storefronts, order management, inventory, logistics and integrations. Revenue is earned through recurring software subscriptions, usage-linked order fees and higher-value enterprise deployments with additional infrastructure, integrations and multi-country capabilities.
How eddress Works & Monetises
Business model analysis and core revenue streams
The company uses a tiered SaaS subscription model, with monthly plans that scale by feature access, order allowances and operational complexity. It also applies usage-based pricing through per-order charges once included order quotas are exceeded, and likely captures additional revenue from enterprise contracts, custom integrations, branded apps and more advanced multi-country or infrastructure requirements.
Revenue Channels
Products & Services in Categories
Verified structural categorizations from the graph
Recent Signals (eddress)
Leadership Team Update
The current version of the webpage introduces a leadership team section, listing key executives including Founder Karim El Khoury, CEO George Alam, Chief Strategy Officer Ahmad Tuffaha, and Chief Technology Officer Ahmad Hage.
Read original sourceEmpower your business with eddress' solution
A series of case studies showcasing how different businesses transformed their operations using eddress solutions.
Read original sourceCase Study: How OyaNow Transformed From Manual Operations to Seamless Tech-Enabled Logistics with Eddress
Manual processes were costing OyaNow time, money, and customers. Eddress delivered a complete digital transformation—and the results speak for themselves.
Read original sourceeddress: Frequently Asked Questions
What is eddress?
eddress is a white-label SaaS platform for online ordering, marketplace enablement and last-mile delivery operations.
Who uses eddress?
Its customers are merchants and operators such as restaurants, grocers, retailers, cloud kitchens and marketplace businesses.
How does eddress make money?
It earns revenue through tiered SaaS subscriptions, per-order usage fees and customised enterprise contracts.
Company Facts
- Founded
- 2015
- Headquarters
- Lebanon
- Core Segment
- B2B SaaS Provider
- Company Size
- 10–49
- Official Link
- eddress.co