Conviva

Conviva operates a B2B SaaS model built around collecting and analysing large-scale telemetry from digital properties. Customers integrate Conviva into apps, websites, video players, and AI interfaces, then use the platform to monitor performance, diagnose issues, analyse behaviour, and connect operational signals to commercial outcomes. Value is created through real-time visibility, reduced troubleshooting time, product optimisation, and stronger retention and monetisation outcomes for customers.

Conviva is a US-based enterprise software company that provides a digital intelligence platform for real-time analytics, observability, and performance monitoring across apps, websites, video streaming services, and AI-driven conversational experiences. Its products ingest client-side telemetry and behavioural signals, then connect user experience, system performance, and business outcomes through analytics, dashboards, natural language querying, and automated diagnostics.

The company sells primarily to enterprise product, engineering, analytics, operations, and streaming teams. Its revenue model is SaaS-led, with enterprise contracts typically tied to platform access and usage variables such as telemetry volume, sessions monitored, and data integrations. Conviva has expanded from streaming quality monitoring into broader digital product analytics and conversational performance intelligence.