Conviva

The company operates an enterprise software platform that collects full‑census client‑side telemetry via a lightweight SDK and processes it through a stateful analytics engine. On top of this platform it offers specialised modules for video streaming analytics, digital product analytics and AI agent performance, along with query and visualisation tools and data export APIs.

Value is created by giving media and digital product teams a unified, sequence‑aware view of user experience and technical performance, enabling faster diagnosis of issues and optimisation of journeys tied to business outcomes. Data engineers can also export enriched metrics into data warehouses, CDPs and BI tools, increasing the utility of existing data estates. Revenue is generated from recurring software licences sold to enterprises, with configurations tailored to scale, features and data integration requirements.

Conviva.ai is a United States–based analytics and observability platform focused on digital products, streaming video services and AI agents. Its software ingests client-side telemetry from apps, websites and connected TV players, then applies a patented stateful analytics engine to provide performance, behavioural and experience insights in real time.

The company sells primarily to enterprises operating streaming services, media platforms and other large-scale digital products. Customers use it to monitor video streaming quality, understand user journeys, analyse AI agent interactions and feed data into downstream BI and data platforms. Conviva.ai generates revenue through enterprise SaaS subscriptions with custom, usage‑linked pricing, often complemented by integration and onboarding services.