CIBC

The institution operates a universal banking model, combining retail and commercial banking with wealth management and brokerage services. It acquires and serves clients through branch, online and mobile channels, offering current accounts, savings, loans, cards, and digital banking, as well as self-directed trading and full-service advisory. Value is created by providing secure transaction infrastructure, credit intermediation, and access to investment products and advice, while spreading fixed technology and compliance costs over a large customer base. It also leverages digital platforms to lower servicing costs and cross-sell multiple financial products to existing clients, increasing share of wallet across retail, small business, commercial and wealth segments.

Canadian Imperial Bank of Commerce is a large Canadian diversified financial institution governed by the Bank Act (Canada). It offers retail banking, commercial banking, wealth management and self-directed brokerage services, delivered through physical branches and digital channels including web and mobile banking.

The bank earns money primarily from net interest income on lending and deposits, account and transaction fees, brokerage commissions, and wealth management advisory fees. Its customers include retail consumers, small businesses, commercial clients and higher-net-worth individuals seeking day-to-day banking, credit, investment and advisory services, largely in Canada with an expanding North American presence.