E-Commerce App Store Plug-Ins & Extensions · B2B SaaS Provider
ChatKPI
Conversational Shopify analytics delivered through chat and SMS.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- FlipLabs, LLC
- Entity type
- BUSINESS_UNIT
- Founded
- 2023
- Headquarters
- United States
- Market cluster / sector
- E-Commerce App Store Plug-Ins & Extensions
- Market role
- B2B SaaS Provider
- Official website
- chatkpi.co
What ChatKPI does
The company sells a commerce analytics application to Shopify merchants on a recurring software basis. It creates value by integrating with a merchant’s live store data, transforming operational and performance data into natural-language answers and automated KPI insights, and reducing the friction of dashboard-based analytics. Distribution is anchored in the Shopify app ecosystem, which gives the company access to merchants already seeking workflow tools and analytics add-ons.
Category differentiation
ChatKPI is a Shopify-focused B2B analytics application, not a general-purpose consumer chatbot or a foundational AI model provider. It competes with commerce analytics tools rather than broad business intelligence suites for large enterprises.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
FlipLabs, LLC operates ChatKPI, a private US-based Shopify application launched in 2023. The product provides conversational business analytics for Shopify merchants by connecting directly to store data and allowing users to query sales, inventory and product performance through natural language and SMS. Its primary role is a B2B SaaS provider delivering measurement and analytics software to e-commerce businesses. The company generates revenue through software subscriptions distributed through the Shopify ecosystem. Its target customers are Shopify merchants, e-commerce founders and small to mid-sized online retail teams that want faster access to KPI reporting without relying on traditional dashboards or dedicated analysts. The product is still in beta, which indicates an early commercial stage with product validation and adoption still developing.
Business model & monetisation
ChatKPI monetises through recurring SaaS subscriptions sold as a Shopify app. Commercial access is tied to use of the software platform, with pricing structured around app-based subscription plans and feature access. Revenue is software-derived rather than advertising-based, and the Shopify App Store serves as the main acquisition and conversion route.
- Shopify app subscriptions
- Software Subscription
- Usage- or feature-tier upgrades
- Software Subscription
Products & capabilities
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Competitors & alternatives
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Shopify customer segmentation and cohort analytics for revenue growth.
Shopify server-side tracking and AI attribution analytics platform.
Omnichannel commerce analytics and data unification for consumer brands.
Conversational commerce SaaS for Shopify merchants.
Real-time web analytics and visitor intelligence SaaS.
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Recent recorded signals
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Questions about ChatKPI
What is ChatKPI?
ChatKPI is a Shopify analytics application from FlipLabs, LLC that lets merchants access sales, inventory and product KPIs through natural-language chat and SMS.
Who uses ChatKPI?
ChatKPI is used by Shopify merchants, e-commerce founders and small to mid-sized online retail teams that need faster operational reporting.
How does ChatKPI make money?
ChatKPI makes money through recurring SaaS subscriptions sold and distributed as a Shopify app.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
10 publicly documented primary sources and citations linked across the market graph.
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