Observed Signal · Feb 13, 2026 · Data Breach · Source: techcrunch · Impact: 1/5 · Sentiment: Neutral
Tenga: Hacker Stole Customer Information
Japanese sex-toys maker Tenga notified customers that an unauthorized party accessed a professional email account of one of its employees, exposing the inbox contents and potentially customer names, email addresses and historical correspondence — which may include order details or customer-service inquiries. TechCrunch obtained the notification email, which said the intruder also sent spam to the compromised account’s contacts. A forensic review communicated to TechCrunch found the breach affected approximately 600 people in the United States; it is unclear whether customers outside the U.S. were impacted. Tenga said it reset the employee’s credentials and enabled multi-factor authentication across its systems, and recommended customers change passwords and watch for suspicious emails. The company noted it has shipped over 162 million products worldwide. The report was first published Feb. 13 and updated with a Tenga spokesperson’s comment.
A consumer-focused data breach with limited scale (≈600 U.S. customers) — relevant to privacy and identity management but not systemically impactful for the wider AdTech/MarTech industry.
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Key Takeaways & Evidence Grounding
- Tenga notified customers that an unauthorized party accessed a professional email account of an employee.
- The breach potentially exposed customer names, email addresses and historical email correspondence, possibly including order details and customer-service inquiries.
- The intruder sent spam emails to the compromised account’s contacts, including customers.
- A forensic review determined the breach affected approximately 600 people in the United States.
- Tenga reset the hacked employee’s credentials and enabled multi-factor authentication across its systems; the company recommended customers change passwords.
Connected Companies & Entities
1 Entity mappedRelated Market Signals & Shifts
Recent verified developments and strategic activity across this market segment.
Trezor warns of phishing after Brevo email provider breach
Hardware crypto wallet maker Trezor has warned customers of a second data breach affecting its ecosystem in as many months. A cyberattack on Brevo, a marketing technology company used by Trezor for email newsletters, allowed hackers to send approximately 347,000 phishing emails to Trezor customers. The phishing emails contained a malicious link that, when clicked, downloaded an app requesting the victim's wallet backup password, which could be used to steal cryptocurrency funds irreversibly. Brevo reported that hackers accessed 138 accounts due to improperly scoped permissions. Trezor emphasized that its own products and account systems were not compromised. This incident follows a previous breach at shipping partner ShipMonk that exposed personal data of over 81,000 customers, heightening risks of targeted physical attacks. Trezor is reevaluating vendor relationships and warns that email addresses may be used for future phishing attempts.
Crunchyroll Confirms Customer Support Data Breach
Crunchyroll is investigating a security incident after attackers claimed to have accessed a support agent’s account at a third‑party vendor and downloaded roughly eight million support tickets, which the attacker says correspond to about 6.8 million unique users. The intruders reportedly used malware on a Telus International employee’s machine to harvest credentials and accessed systems used for customer support and collaboration (Zendesk, Google Workspace Mail, Jiro and Slack). Attackers shared screenshots with Bleeping Computer and demanded $5 million; Crunchyroll declined to pay and says it is working with security experts. The company states the information appears limited to support‑ticket data and that it has found no evidence so far of broader access to Crunchyroll’s core systems. The breach may include nicknames, email and IP addresses, ticket contents and, in a small number of cases according to the attacker, credit card details.
Crunchyroll Support-Ticket Data Breach via Partner
A hacker group claims to have stolen more than eight million Crunchyroll support tickets—reportedly representing 6.8 million unique users—after compromising the account of a customer‑support agent employed by Telus International. According to screenshots shared with Bleeping Computer, attackers installed malware on the agent’s computer, captured login credentials and accessed systems used for Crunchyroll support (Zendesk, Google Workspace Mail, Jiro and Slack). The attackers demanded $5 million; Crunchyroll declined. Crunchyroll says it is working with security experts, believes the exposed information is primarily support‑ticket data tied to a partner incident, and has found no evidence of broader access to its systems. Impacted ticket contents may include usernames, email and IP addresses, coarse location data, ticket text and, in a small number of cases, credit‑card details.
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