Observed Signal · Oct 20, 2026 · Technical Release · Source: Golem · Impact: 2/5 · Sentiment: Negative
Revolut Outage Due to Google Cloud Power Failure
The online bank Revolut reported problems with several of its services since the morning, caused by a power outage at Google Cloud. The issue led to disruptions in Revolut's digital banking operations, affecting a range of services. The outage appears to be an infrastructure failure at Google Cloud, which is a key provider for Revolut's operations. This incident highlights the dependency of financial technology companies on cloud infrastructure and the potential impact on users when such providers experience outages. The article provides limited details due to a paywall, but the core event is clear: a Google Cloud power failure disrupted Revolut's services.
The outage highlights the reliance of fintechs and potentially adtech platforms on cloud infrastructure, but it is a temporary disruption without lasting industry impact.
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Key Takeaways & Evidence Grounding
- Revolut reported problems with multiple services on the morning of October 20, 2026.
- The root cause was a power outage at Google Cloud.
- The outage affected Revolut's digital banking operations and service availability.
- Google Cloud is a critical infrastructure provider for Revolut.
Connected Companies & Entities
2 Entities mapped“The online bank Revolut reported problems with its services due to a power outage at Google Cloud.”
“The power outage at Google Cloud caused the service disruptions for Revolut.”
Related Market Signals & Shifts
Recent verified developments and strategic activity across this market segment.
Google Cloud London outage disrupts Revolut, ING, Spotify
A major outage in Google Cloud's europe-west2 region in London on October 20, 2026, caused widespread service disruptions for several hours. Major financial services including Revolut, ING Germany, Lloyds, Halifax, HSBC, and the finance app Emma were affected, with users experiencing issues with account access and transactions. Spotify, DPD, Royal Mail, the NHS app, and British court livestreams also saw disruptions. Google attributed the issue to a 'power event,' apologized, and confirmed no cyberattack. ING stated its issues were unrelated to the outage. The exact cause and full extent are still under investigation. The incident highlights the fragility of relying on a few cloud providers, echoing a similar AWS outage a year prior, and underscores EU's DORA regulations requiring financial institutions to plan for such failures.
Railway outage exposes cloud account suspension risk
A May 2026 incident left developer platform Railway partially offline after Google Cloud’s automated systems incorrectly suspended Railway’s production account at ~22:20 UTC on May 19, 2026. Railway runs workloads across Google Cloud, AWS and its own metal, but its routing control plane and account controls were hosted on Google Cloud; when the account was suspended cached routing data expired and users experienced platform-wide failures. Google reversed the suspension after escalation, but full recovery took hours as disks, networking, orchestration and dependent integrations (notably GitHub OAuth/webhooks) were restored and throttled to avoid a recovery surge. The outage highlights that multi-cloud compute redundancy does not protect against provider-level account/control-plane actions and that controlled recovery, support/escalation paths and account-level resiliency must be part of redundancy planning.
Jack Henry and Google Cloud Launch Tokenized Deposits
Jack Henry, a core banking technology provider, has expanded its collaboration with Google Cloud to enable banks and credit unions to offer tokenized deposits via Google Cloud Universal Ledger (GCUL). Jack Henry will be the first core provider to integrate with GCUL, a managed distributed ledger service for real-time, programmable settlement. The partnership, initially established in 2022, now extends to digital asset infrastructure. The integration aims to help community and regional financial institutions retain deposits, modernize payment offerings, and compete with larger banks and fintechs. Benefits include 24/7 settlement, capital efficiency, and reduced operational complexity. The announcement was made on October 16, 2026, with executives from both companies emphasizing accessibility of financial innovation.
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