Observed Signal · Jan 5, 2023 · Research Report · Source: CMSWire · Impact: 2/5 · Sentiment: Neutral

Retailers Unprepared for Rising Digital Complexity, Report Finds

Executive Signal Summary

An Incisiv report reveals that most retailers are unprepared for increasing digital complexity over the next 12 months. Key findings include 67% expecting a rise in digital assets but only 32% ready, and only 17% able to launch a standard online marketing campaign within a week. Contentstack executives Neha Sampat and Jasmin Guthmann presented the findings at the Digital Experience Summit, recommending composable architectures and MACH-based solutions. They cite Dawn Foods as a successful example, which achieved 80% faster content updates after adopting Contentstack. The report highlights challenges in digital merchandising, shopper engagement, and store transformation.

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High Confidence

Highlights digital complexity challenges for retailers, relevant for MarTech vendors offering CMS and e-commerce solutions.

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Key Takeaways & Evidence Grounding

  • Incisiv report finds most retailers unprepared for digital complexity over the next 12 months.
  • 67% of retailers expect an increase in digital assets, but only 32% feel ready to manage them.
  • Only 17% of retailers can launch a standard online marketing campaign within a week.
  • Contentstack CEO Neha Sampat and VP Jasmin Guthmann presented the findings at the Digital Experience Summit.
  • Dawn Foods adopted Contentstack and achieved 80% faster content updates.

Connected Companies & Entities

1 Entity mapped

“Neha Sampat, CEO for Contentstack, a content experience platform provider headquartered in San Francisco, Calif....”

Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: CMSWire•Published: Jan 5, 2023
Original Coverage Title: “Neha Sampat and Jasmin Guthmann: Top Digital Challenges Retailers Face in 2023”

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