Observed Signal · Jul 16, 2026 · Product Launch · Source: CMSWire · Impact: 2/5 · Sentiment: Positive
Customer Experience Analytics Market: Quantum Metric Launches Felix Agentic Platform GA
Quantum Metric announced the general availability of Felix Agentic, its enterprise agentic analytics platform, on July 16, 2026. The Summer 2026 release introduces mobile crash analytics, AI traffic analytics, background agents for continuous KPI monitoring, and a no-code Adobe Experience Platform connector. Felix Agentic continuously monitors digital customer experiences across web and mobile, detects anomalies, and quantifies revenue impact without requiring analyst queries. The company reports record growth, with 30 consecutive quarters of growth, 25% of the Fortune 100 as customers, and a 37% year-over-year increase in sessions analyzed. Felix Agentic, powered by Google Gemini, was initially launched on March 25, 2026. The updates target product, digital, and analytics teams at large enterprises.
Quantum Metric is a MarTech vendor; the launch of an agentic analytics platform is relevant but not a major industry shift like a platform deprecation.
Key Takeaways & Evidence Grounding
- Quantum Metric announced general availability of Felix Agentic on July 16, 2026.
- New capabilities include mobile crash analytics, AI traffic analytics, and an Adobe Experience Platform connector.
- The company reported 30 consecutive quarters of growth and 25% of the Fortune 100 as customers.
- Felix Agentic is powered by Google Gemini and was initially launched on March 25, 2026.
- H1 ARR growth nearly tripled compared to the prior-year period.
Connected Companies & Entities
4 Entities mappedQuantum Metric
Enterprise digital experience analytics platform for web and mobile journeys.
“Quantum Metric on July 16 announced the general availability of Felix Agentic....”
Forrester
Enterprise research, advisory and benchmarking subscriptions for business leaders.
“A July 2025 Forrester Wave recognition as a Strong Performer in Digital Analytics Solutions helped validate the trajectory....”
Adobe
Creative, document and experience software for professionals and enterprises.
“The Summer 2026 release also introduced an Adobe Experience Platform connector and core dashboard improvements....”
Search, video, adtech and cloud giant within Alphabet.
“Felix Agentic is powered by Google Gemini....”
Ontology Mapping & Concepts
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