Observed Signal · Apr 9, 2026 · Product Launch · Source: https://martechseries.com/feed/ · Impact: 3/5 · Sentiment: Positive
Persistent launches Databricks-powered merchant risk solution
Persistent Systems has launched a Merchant Risk Management and Fraud Detection solution built on the Databricks Data Intelligence platform. The product uses Agentic AI to perform multi-signal merchant vetting at onboarding and continuous real-time monitoring of transactions, chargebacks and third‑party signals. Configurable automated actions (enhanced monitoring, watch listing, transaction restrictions) provide auditability and governance. Persistent positions the offering as a Databricks accelerator for banks, acquirers and payment service providers; the company cites expected impacts including reductions in fraud losses, improved detection accuracy and large decreases in manual review effort and risk management costs. Persistent is a Databricks Global Systems Integrator partner with 900+ Databricks certified professionals and multiple accelerators on the platform.
Enterprise product launch combining Databricks lakehouse capabilities with AI-driven, real-time merchant risk management; relevant to banks, acquirers and PSPs and could accelerate adoption of data+AI tooling for fraud prevention and operational automation.
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Key Takeaways & Evidence Grounding
- Persistent Systems launched a Merchant Risk Management and Fraud Detection solution powered by the Databricks Data Intelligence platform.
- The solution uses Agentic AI for multi-signal merchant vetting during onboarding and continuous, real-time monitoring of transactions, chargebacks and external risk signals.
- Projected measurable impacts: 20–40% reduction in chargeback and fraud losses; 30–60% improvement in fraud detection accuracy; 50–70% reduction in manual review effort; 10–20% reduction in risk management costs.
- The product is delivered as a Databricks-based accelerator and is available now for banks, acquirers and payment service providers globally.
- Persistent is a Databricks Global Systems Integrator partner with 900+ Databricks certified professionals and more than eight accelerators on the Databricks platform.
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Persistent Earns Databricks Brickbuilder Specialization for BFSI Governance
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