AI in Healthcare Market: JD Health Integrates AI Assistant Zhiyi into Clinical Workflows

JD Health, the health-tech arm of Chinese e-commerce giant JD.com, has launched Zhiyi, an AI assistant designed for medical professionals. Since its launch in January 2026, over one million doctors have used the platform, which has been integrated into more than 20 million clinical decision processes. Zhiyi leverages a knowledge base of over 50 million medical publications, guidelines, and drug descriptions. The assistant supports complex clinical questions, provides over 200 medical calculators, and includes a research assistant. It features a deep-thinking mode and dynamic evidence localization to ensure traceability. JD Health has also partnered with PICA Health to integrate Zhiyi into primary care settings, reaching around three million doctors. The company emphasizes that Zhiyi is designed to support, not replace, medical professionals, and is part of a broader AI architecture including the Jingyi Qianxun medical language model and over 1,500 specialized AI agents.