DU

Customer Experience Program Manager (R-19945)

Location: Florham Park - New Jersey - United States · Category: Customer Success & Client Operations · Seniority: Senior · Posted: September 21, 2026 · Verified: Sep 22, 2026

Role Overview & Description

This role manages and scales enterprise Voice of the Customer (VoC) programs to support customer experience transformation. The program manager designs and optimizes feedback programs, applying best practices in survey methodology, governance, data quality, and reporting, and integrates insights across Product, Sales, Operations, and Technology teams.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Dun & Bradstreet. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

DU

Dun & Bradstreet

dnb.com

Business data and analytics platform for sales, risk and compliance.

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