Strategic Account Manager

The role focuses on managing strategic accounts for Marqeta's card issuing platform, driving customer satisfaction, retention, and revenue growth. This involves developing account strategies and ensuring high-level client engagement.

Manages key client accounts in the adtech space, ensuring satisfaction while driving revenue growth through strong relationships and identification of upsell opportunities. Focuses on retention and expansion within an existing book of business.

Manages relationships with key clients, identifying growth opportunities and ensuring long-term partnership. Develops strategic account plans to drive revenue and retention, focusing on high-value accounts.

Leads account management initiatives focusing on customer satisfaction and retention, collaborating with sales teams to drive revenue growth.

Provides technical customer success management, ensuring product adoption, retention, and satisfaction for tech clients.

Develops and maintains web applications across front-end and back-end, contributing to Kaltura's video platform features.

Leads content strategy and creation for marketing campaigns, focusing on thought leadership and demand generation on a temporary basis.