Technical Program Manager

This role manages technical projects from initiation to delivery, coordinating cross-functional teams, overseeing timelines, budgets, and risk mitigation for technology initiatives.

This Senior Technical Program Manager will own strategic programs and projects within Talent Acquisition Operations, focusing on cross-functional delivery and rigor. The role involves leading the Recruiting PMO, managing the intake and prioritization process, and driving process and knowledge enablement. The TPM will be hands-on with systems configuration, including ATS administration (Greenhouse strongly preferred), and will lead system implementations and migrations end-to-end.

The Technical Product Manager drives the development and roadmap of technical products, bridging engineering and business teams. Responsibilities include defining product requirements, prioritizing features, and ensuring successful delivery of technical solutions.

This role is for a Senior Technical Program Manager to lead end-to-end planning and execution of complex, high-impact programmes within Monzo's Payments or Business Banking teams. The TPM will define program roadmaps, manage dependencies, and drive decision-making across multiple teams and disciplines to deliver payment products and business banking features. The role requires 5+ years of experience managing complex technology programs and the ability to communicate clearly with executive leadership.

Manages engagements with university clients, ensuring they derive value from Tracxn's platform. Focuses on training, support, and relationship building.

Leads customer success strategy and operations, ensuring client satisfaction and retention. Drives initiatives to enhance customer experience.

Leads backend development efforts, designing and implementing scalable systems. Mentors team members and ensures code quality.