CSM (North America)
Location: Remote - US · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: May 10, 2026 · Verified: Jun 9, 2026
Role Overview & Description
About the company
Polar Analytics
polaranalytics.comCommerce analytics SaaS for e-commerce brands and agencies.
Similar Positions in DACH
Related roles across advertising, media, and data
Provides technical customer success management, ensuring product adoption, retention, and satisfaction for tech clients.
Manages customer success for the Chicago region, requiring strong relationship management skills.
Leads customer success initiatives in Chicago, focusing on client relationships and retention. Requires strong leadership and relationship management skills.
This role focuses on managing a portfolio of strategic clients, ensuring high satisfaction and long-term retention. The Sr. Customer Success Manager will lead complex onboarding, drive product adoption, and identify growth opportunities within existing accounts.
More Positions at Polar Analytics
3 more open roles
Develop data and AI solutions for the analytics platform, focusing on integrating diverse data sources and enhancing AI capabilities. Requires expertise in data engineering and AI technologies.
Create engaging social media content targeted at B2B audiences, strategizing content to drive brand awareness and engagement. Requires strong writing and social media skills.
Develops and manages strategic partnerships to drive revenue growth, including identifying potential partners and negotiating agreements. Requires strong relationship management skills to foster long-term collaborations and expand the partner ecosystem.