Account Director

This role is responsible for owning relationships with top startup customers and supporting them in building on the OpenAI platform. The Account Director will manage a portfolio of startup accounts, own consumption and contracted revenue targets, and partner with AI Deployment Engineers to drive technical engagements. This role requires 7-12 years of experience selling PaaS, cloud, or API products, with a preference for startup ecosystem experience, based in Tokyo.

This role is an enterprise sales position responsible for managing a portfolio of digital native customer accounts, developing and executing comprehensive account plans, and owning a revenue target. The Account Director will support customers from initial engagement through deployment and renewal, partnering with solutions and research engineering to build complex programs. The role requires 8+ years of experience selling platform-as-a-service or software-as-a-service and working directly with C-level executives.

This role is part of the APAC Mid-Market team, based in Singapore, and will own both named account pursuits and programmatic sales via partners. The Account Director will write the playbook for Mid-Market in APAC, win lighthouse accounts through outbound sales, and own a consumption revenue target. The role requires 7+ years of direct selling experience in Data and AI or Cloud, and experience orchestrating programmatic sales motions with partners.

This role is an enterprise sales leadership position focused on the Financial Services industry in Japan, managing a portfolio of key accounts. The Account Director owns consumption revenue targets, leads complex deal strategies, and partners with solutions and research engineering to drive customer adoption of OpenAI's AI products. The role requires 7+ years of SaaS/PaaS sales experience, native-level Japanese, and a track record of exceeding $1M annual revenue targets.

Combines analysis with automation, using AI tools as a core part of the workflow to turn Outset's internal data into decisions faster. Answers recurring business questions across GTM, People, Product, and Engineering using SQL and Python, and builds small internal tools like scripts, Slack bots, and dashboards to eliminate manual reports. Requires 3+ years of experience, fluency in SQL/Python, and a builder's instinct for automating processes.

Owns end-to-end product surfaces with a significant focus on the new Digital Twins/Simulations Lab, a 0-to-1 product. Translates complex technical systems (models, data pipelines) into intuitive, trustworthy experiences for researchers. Works closely with founders, scientists, and engineering, using modern AI design tools like Codex and Claude Design alongside Figma.

This Research Scientist role designs and runs studies to measure and improve the fidelity of Outset's digital twin AI systems, comparing their responses to real human behavior. The scientist will co-design experiments, develop performance metrics, oversee human rating studies, and apply advanced statistical techniques from survey methodology and computational social science. The role requires a PhD in a related field and involves co-authoring papers and specifying analyses for engineering implementation.