PO
POLITICO

Customer Engagement Specialist

Location: Arlington, VA · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 26, 2026 · Verified: Sep 26, 2026

Role Overview & Description

This role focuses on engaging with POLITICO's subscribers and clients to enhance satisfaction and retention. The Customer Engagement Specialist will manage communications, address inquiries, and implement strategies to deepen customer relationships.
Hiring Telemetry · Expansion Signal

Track team expansion and market signals for POLITICO

Polaris7 monitors open roles, strategic market movements, and M&A developments in real time. Get automated intelligence briefings on POLITICO and benchmark against direct competitors.

Source & Transparency: This position was structured directly from the publicly accessible career portal of POLITICO. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.
Company IntelligenceVerified Profile
PO

POLITICO

politico.com

Political news publisher with premium policy intelligence subscriptions.

Similar Positions in DACH

Related roles across advertising, media, and data

Re-check scheduledRemote, Queensland, AUSRemoteCustomer Success & Client OperationsMid-Level

This role supports customer success initiatives, ensuring client satisfaction and retention through proactive engagement. The specialist will handle customer inquiries, onboard new clients, and identify upsell opportunities.

Re-check scheduledNew York, NY, USACustomer Success & Client OperationsMid-Level

The Specialist, Client Services role focuses on managing client relationships and supporting account operations within ESPN's media ecosystem. Responsibilities likely include resolving client issues, coordinating with internal teams, and ensuring service delivery. This role requires strong communication skills and familiarity with media/advertising workflows.

Re-check scheduledHybrid / LA, CaliforniaCustomer Success & Client OperationsMid-Level

This role manages client services operations, ensuring client satisfaction and retention. It focuses on building strong client relationships and delivering high-quality service.

Re-check scheduledDenver (Hybrid)Customer Success & Client OperationsMid-Level

Customer-facing role focused on ensuring client satisfaction, retention, and growth, involving onboarding, training, and building strong customer relationships.

More Positions at POLITICO

3 more open roles

Re-check scheduledArlington, VAData, AI & AnalyticsDirector

Leads analysis of European pharmaceutical and biotechnology regulation at POLITICO, overseeing research projects and producing in-depth reports. Provides expert insights on regulatory developments affecting the industry.

Re-check scheduledArlington, VAData, AI & AnalyticsSenior

This role conducts research and analysis on quality and compliance issues in the pharmaceutical and biotech sectors. It requires knowledge of regulatory standards and strong analytical skills.

Re-check scheduledArlington, VACustomer Success & Client OperationsMid-Level

This role manages client accounts, ensuring satisfaction and retention. It requires strong relationship management and problem-solving skills.