Observed Signal · Sep 8, 2026 · Security Incident · Source: techcrunch · Impact: 4/5 · Sentiment: Negative
Security Market: Hackers steal Claude tokens from subscribers via infostealer malware
Anthropic Claude users are facing unauthorized token consumption, with hackers using info-stealer malware to steal active login sessions and bypass passwords and MFA. Independent AI consultant Grant De Swardt saw his Claude Max account consume tokens while idle, and despite disabling connected services, usage continued. Anthropic locked his account, reset sessions, and invalidated tokens issued to Claude Code. Other users reported similar issues, including unauthorized upgrades to paid tiers without consent. Anthropic confirmed the attacker method and advised users to terminate sessions, change passwords, enable MFA, scan for malware, review payment details, and document unusual usage. However, without detailed usage reports, detecting abuse is difficult. The incident highlights growing security and trust concerns for AI subscription services, prompting some users to consider alternatives like Cursor.
Security breach affecting Anthropic's Claude subscribers, highlighting vulnerabilities in AI token usage tracking and impacting trust in AI services; relevant to MarTech as AI adoption grows.
Wichtigste Kernpunkte & Evidenz
- Hackers use info-stealer malware to steal login sessions, bypassing passwords and MFA.
- Grant De Swardt's Claude Max account was compromised; usage jumped 45-55% without his activity.
- Anthropic locked accounts, invalidated sessions and server-issued tokens, and issued partial refunds.
- Multiple users reported unauthorized token consumption, including a paid tier upgrade charged without consent.
- Anthropic advised users to terminate sessions, change passwords, enable MFA, and scan for malware, but lacks detailed usage tools for detection.
Verknüpfte Unternehmen
2 verknüpfte UnternehmenAnthropic
Anbieter von KI-Basismodellen, der intelligente KI-Assistenten und Modell-APIs für Entwickler und Unternehmen bereitstellt.
“Anthropic didn’t provide one, but it agreed something was off. It suspended his paid account, invalidated all of his sessions and server-sid...”
Cursor
AI-native code editor for developers and enterprise engineering teams.
“He cancelled his subscription in favor of Cursor and its ability to use multiple models......”
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