Bilingual Technical Customer Support Level I (English and French)

This customer support specialist role provides assistance to Infomaniak's clients. The specialist will handle inquiries, troubleshoot issues, and ensure customer satisfaction. The role requires strong communication and problem-solving skills.

Provides technical support, deployment, and maintenance for digital signage solutions in Montreal. Ensures reliable operation and customer satisfaction.

This French-speaking Technical Consultant delivers web technologies in a professional services capacity, managing all phases of client projects including planning, design, implementation, configuration, data transformation, and training. The role requires experience delivering scope of work within allocated hours and days.

Provides customer support in French, Italian, and English for Bluelink services, handling inquiries and resolving issues to ensure customer satisfaction. Requires fluency in three languages.

Provides advanced technical support, handling complex issues and escalations. Works closely with engineering to resolve product issues. Requires deep technical knowledge and problem-solving skills.

This role focuses on acquiring new clients and driving revenue growth through direct sales. Responsibilities include prospecting, managing a sales pipeline, and closing deals, requiring strong communication and negotiation skills.