Channel Partnership Manager - Agency - ANZ

This role manages and grows HubSpot's partner ecosystem in Australia, focusing on high-growth accounts. The Partner Development Manager will recruit, enable, and co-sell with partners to expand market reach. Success requires building strong relationships and driving joint business plans.

This role is responsible for driving partner sales in the ANZ region. The manager will recruit, enable, and manage partners to achieve sales targets, and collaborate with internal teams to execute regional partner strategies.

Leads agency partner management team, driving performance and strategic alignment. Focus on team leadership, partner growth, and revenue.

Manages agency partnerships to drive channel growth and revenue for AfterShip's post-purchase SaaS solutions. Responsibilities include partner onboarding, enablement, and performance optimization to maximize channel ROI.

Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com . Your Role at impact.com: As Machine Learning Ops Engineer you will own the production pipeline for all DS job, work closely with data science on new pipelines and create monitoring solutions around all aspects of pipeline, and more. Exciting opportunity for someone with strong MLOps and Data Engineering experience. What You'll Do: Own production pipeline for all DS jobs Work closely with data science on new pipelines Create monitoring solutions around all aspects of pipeline Scale solutions around data volumes, budget, SLAs, infrastructure CI/CD pipeline ownership Help Architect necessary data handoffs to other squads Develop and mentor best practices within Impact Interface with external systems to extract data Operate independently, research new technologies, champion solutions Collaborate cross squad to develop various data handoffs What You Have: Masters in Computer Science, Data Science preferred 3+ years experience in developing and deploying machine learning models in a production environment. 1+ year of experience in MLOps and Data engineering Experience in Databricks preferred Experience in all DS libraries Google Cloud environment certifications a plus Collaboration with squads, leadership role, Exposure to deep learning approaches and modeling frameworks (PyTorch, Tensorflow, Keras, etc.) Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git Strong DevOps mentality: Knowledge of making a complicated pipeline simple and easy to maintain, with proven experience of Terraform/Spark Continuous Learner Cloud / GCP experience Big Data experience Highly organized, proven ability to work on multiple projects at once Problem Solving Benefits: Hybrid, Casual work environment Responsible PTO policy Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Primary caregiver leave Training & Development Learning the advanced partnership automation products Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid Group scheme for provident fund Restricted Stock Units 3-year vesting schedule pending Board approval Internet Allowance Fitness club fee reimbursements Technology stipend impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, and Fanatics, rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com : The Marketplace Partnership Trust & Safety Manager helps set the standards that keep the marketplace trustworthy for everyone. You’ll define what acceptable behavior looks like, decide who gets access and how they’re verified, write the policies that govern marketplace engagement, advertising, and content (including AI-assisted promotions), and make sure both sides of the marketplace have accurate information and clear communication about the standards and behaviors required to participate. This role combines policy design, operational rigor, and data stewardship, and it requires someone who can explain decisions clearly to advertisers and publishers alike. What You’ll Do Define standards for marketplace behavior, including what counts as spam or unwanted messaging, acceptable outreach frequency and targeting, and prohibited or inappropriate content in partner-to-partner and partner-to-consumer communication. Own standards and vetting criteria for all marketplace actors, along with the processes that confirm partner identity, ownership, and legitimacy. Research and develop marketplace policies governing participation and behavior, and define policy for allowed advertising models and content, including AI-generated or AI-assisted promotional content published by partners. Drive fair contracting standards, transparency, tracking quality, and the dispute-resolution standards the platform commits to. Define and enforce standards for marketplace data, such as affiliate types, verticals, categories, and media properties. Drive listing quality so that accurate and complete information is available to both advertisers and partners. Partner with Data Science to monitor behavioral and transactional data and identify fraud trends, policy violations, and emerging safety risks. Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems. Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization. Own trust and safety communication with both sides of the marketplace: proactive policy updates and compliance guidance for publishers, and confidence-building updates for advertisers. Work with marketplace ops, legal, engineering, and customer support teams to align strategy with marketplace governance goals. Serve as a subject matter expert on how data integrity affects user engagement, gross transaction value (GTV), safety, and compliance outcomes. What You’ll Bring 5+ years of experience in trust and safety, marketplace policy, marketplace operations, business analysis, platform integrity, or a closely related field, ideally in an advertising, affiliate, or partnership ecosystem Strong SQL skills and experience with BI tools such as Looker, Tableau, or Power BI Experience writing clear, enforceable policy and translating it into operational processes and guidance Solid understanding of data governance, data lifecycle, and taxonomy development, and experience defining standards for data that multiple teams depend on Working knowledge of partner vetting, identity verification, or fraud and abuse prevention in a two-sided marketplace Familiarity with advertising models, affiliate or performance marketing, tracking or attribution concepts, product listing standards, user reputation systems, and content moderation workflows Current knowledge of issues around AI-generated content, including disclosure, misrepresentation, and brand safety Strong communication and collaboration skills, with the ability to bridge technical and non-technical stakeholders and explain policy decisions to external partners and internal teams Comfort making judgment calls with incomplete information and documenting the reasoning behind them Bachelor’s degree in Business, Data Science, Economics, or a related field (Master’s preferred) or equivalent experience Nice to Have Bachelor’s degree in Business, Data Science, Economics, or a related field (Master’s preferred) or equivalent experience Experience with Python, R, or other scripting languages for data analysis Experience with contract or terms standards for marketplaces Background in dispute resolution or appeals processes Exposure to marketplace platforms (e.g., e-commerce, gig economy, peer-to-peer) Understanding of GDPR, content policy, or platform liability frameworks Experience working with global markets and regional regulatory requirements Salary Range: $150,000 - $170,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you’re h

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com The Marketplace Growth Brand Lifecycle Manager is a newly created role central to driving next-level brand success on impact.com 's Marketplace. This role owns the full brand life cycle — from onboarding and activation through engagement, optimization, and re-engagement — ensuring brands are set up to grow productive, high-performing partnerships at scale. The ideal candidate brings a growth mindset, a passion for personalized communication, and a strong command of AI-powered tools and automation to deliver timely, relevant, and high-impact touchpoints across in-app experiences, mailers, and notification prompts. Success in this role means brands don't just join the Marketplace — they thrive in it. This position reports to the Associate Director, Marketplace Growth. What You'll Do Are you obsessed with getting great results? Our ideal candidate combines analytical rigor with creative execution and a bias toward automation and scale. You know how to move brands through a lifecycle — and you know how to use AI to do it smarter and faster. Your job will: Focus on driving brand growth across every stage of the marketplace lifecycle — from first activation to long-term optimization — using data, personalization, and AI-powered automation to deliver the right message at the right moment. More specifically, you'll get to: Own the brand lifecycle end-to-end — design and execute strategies to onboard, activate, engage, optimize, and re-engage brands across the Marketplace, reducing time-to-first-partnership and increasing long-term program performance. Build and scale lifecycle communications — develop clear, compelling, and personalized touchpoints across in-app prompts, mailers, and notification channels that guide brands toward key milestones and marketplace success. Leverage AI to automate and scale — use AI tools and automation to build dynamic, auto-updating workflows, personalized messaging sequences, and scalable lifecycle programs that reduce manual effort and increase reach. Identify and act on lifecycle signals — analyze brand behavior data to detect activation gaps, dormancy risk, and optimization opportunities, then trigger targeted interventions to move brands forward. Become deeply familiar with impact.com 's product offering and translate that knowledge into lifecycle strategies that drive measurable brand behavior change. Work cross-functionally with Product, Product Marketplace, Data Science, Content Marketing, and CS to align lifecycle initiatives across channels and surfaces. Design and run A/B tests on messaging, timing, and channel mix to continuously improve lifecycle conversion rates and brand engagement. Set goals and be held accountable to metrics — including activation rate, time-to-first-partnership, re-engagement rate, GTV contribution, and program productivity. Communicate findings and recommendations to leadership and stakeholders with clarity and confidence. What You Bring A minimum of 3 years of experience in a growth, lifecycle marketing, or partnerships role within a marketplace, e-commerce, or SaaS environment. Hands-on experience with AI tools and automation platforms to build scalable workflows and personalized communications. Proficiency in data analysis — ability to interpret lifecycle metrics, identify trends, and translate insights into action. Experience designing and executing multi-channel lifecycle programs (in-app, email, notifications). Strong understanding of marketplace dynamics and two-sided or multi-sided platform ecosystems. Comfort with A/B testing and iterative experimentation. Strong written communication skills — able to craft clear, engaging, and brand-appropriate copy for lifecycle touchpoints. Ability to work cross-functionally and present insights effectively to both technical and non-technical stakeholders. Familiarity with team management and collaboration tools (Google Workspace, Confluence, Jira, Slack). Willingness to learn and adapt quickly in a fast-paced, evolving environment. Bachelor's degree. Benefits and Perks At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance. Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We’re committed to your c