Senior Customer Success Manager – Rockerbox

This role is focused on managing and growing relationships with key clients of Rockerbox, a marketing analytics platform acquired by DoubleVerify. The Senior Customer Success Manager will ensure client satisfaction, drive product adoption, and identify upsell opportunities. Strong experience in customer success within the marketing analytics or ad tech space is required.

This senior software engineering role focuses on developing and maintaining Rockerbox's core product features. The engineer will build scalable services, integrate with data pipelines, and collaborate with product and data teams to deliver high-quality solutions.

Manages and grows a portfolio of customer accounts in the Spanish-speaking market, providing consultative digital marketing strategy advice and leading product trials. Acts as the key link between customers, Facebook, and product development, driving engagement and identifying up-sell opportunities. Requires 5+ years of B2B SaaS or agency account management experience with professional English and Spanish fluency.

Drive customer success for Rokt's Customer Data Platform (mParticle), ensuring adoption and value realization. Focus on strategic accounts and data platform solutions.

This senior DevOps engineer role involves designing, implementing, and maintaining Rockerbox's cloud infrastructure to ensure high availability and scalability. The engineer will work with AWS, Kubernetes, and infrastructure-as-code tools to automate deployments and optimize system performance.

This technical writer role is responsible for creating and maintaining clear, accurate documentation for Rockerbox's analytics platform, including API references, user guides, and integration tutorials. The writer will collaborate with engineering and product teams to ensure documentation aligns with product features and user needs.

This role focuses on supporting client partnerships and business development in the Dubai region, likely involving sales support, client onboarding, and relationship management for Rockerbox's marketing analytics platform. The junior position requires strong communication skills and a foundational understanding of marketing technology or analytics.