Customer Success Manager (12 month FTC)

Der Customer Success Manager ist für die Betreuung der Kundenbeziehungen für Front Rows Catapult-Analytics-Plattform verantwortlich und stellt hohe Zufriedenheit und Bindung sicher. Zu den Hauptaufgaben gehören die Förderung der Produktakzeptanz, die Minderung von Abwanderungsrisiken und der Aufbau starker Kundenpartnerschaften in einem hybriden Arbeitsmodell mit Sitz in Hamburg.

In dieser Rolle managen und entwickeln Sie Kundenbeziehungen, um Zufriedenheit und Erfolg sicherzustellen. Der Fokus liegt auf der Steigerung von Kundenbindung und -wachstum durch proaktives Engagement und Support.

This role is focused on driving customer retention and growth by building strong relationships with Guesty clients. The manager will ensure customers achieve their desired outcomes using the platform.

Hybrid role responsible for onboarding, relationship management, and strategic guidance for customers, with a focus on driving engagement and renewals. Requires account management experience and digital marketing expertise.

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. O

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. O

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. O