Senior Program Manager

This role leads complex, cross-functional programs across e-commerce, digital media, and technology, partnering with senior executives to drive strategic initiatives from concept to execution. It requires 10+ years of program management experience, strong executive communication, and the ability to influence without authority.

Leads strategic program management for complex cross-functional initiatives, aligning programs with organizational goals and driving execution. Requires expertise in program governance and stakeholder alignment.

Leads complex, cross-functional programs from strategy through execution, driving alignment and managing dependencies across Product, Engineering, Data, UX, Marketing, Finance, Operations, Legal, Events, and external partners. Requires high autonomy, the ability to bring structure to ambiguous initiatives, and experience spanning e-commerce, media, data, and emerging AI technologies.

Leads complex, cross-functional programs, ensuring alignment with strategic goals and timely delivery. Coordinates teams, manages budgets, and mitigates risks.

Manages post-sale relationships with retail clients, ensuring adoption, value realization, and retention of vision AI solutions. Acts as the primary point of contact for escalations and drives customer satisfaction.

Analyzes business data to generate insights on retail store performance and solution effectiveness. Supports data-driven decision-making for internal teams and customers, leveraging BI tools and analytics methodologies.

This role develops and deploys AI models for computer vision solutions targeting retail loss prevention and operational efficiency. The engineer will work with Python, deep learning frameworks, and large-scale video data to build and productionize models.