Customer Success Manager, China

Customer success manager role, managing client relationships and driving satisfaction with digital marketing services.

This role manages customer success for both SMB and enterprise clients, ensuring they achieve their goals using Similarweb's platform and maintain high retention.

Ensures client satisfaction and retention by onboarding, supporting, and advising customers on BidsCube's platform. Acts as the voice of the customer.

This role provides day-to-day IT support to employees, managing access, devices, software, and IT processes to ensure secure and effective operations. It involves troubleshooting, maintaining IT infrastructure, and enforcing security policies.

Grow revenue and drive adoption of the Bidease Platform through strategic account management and relationship building.

Own Bidease's awareness, credibility, and commercial momentum across the Chinese mobile ecosystem, working closely with China Sales and global marketing team.