Customer Success Engineer
Ort: Multi-Location (5 Locations) · Bereich: Customer Success & Client Operations · Level: Mid-Level · Veröffentlicht: 15. August 2026 · Geprüft: 2. Okt. 2026
Rollenübersicht & Beschreibung
Über das Unternehmen
Hightouch
hightouch.comWarehouse-native customer data activation and composable CDP software.
Ähnliche Positionen im DACH-Ökosystem
Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt
This role serves as the senior technical specialist for complex customer conversations, including architecture reviews, expansion discussions, and senior-level technical engagements. The engineer engages credibly with CTOs and data architects, leads technical discovery and solution design for enterprise customers, and translates complex requirements into actionable guidance for both customers and internal engineering teams.
Provides technical support and solutions to customers, ensuring successful use of Whova's event platform. Acts as a bridge between technical and customer-facing teams, troubleshooting issues and facilitating effective platform utilization.
Weitere Positionen bei Hightouch
3 weitere offene Stellen
This role provides technical account management for enterprise customers in the East region, ensuring successful adoption and satisfaction. It requires deep technical knowledge, customer relationship skills, and problem-solving abilities.
This role manages the engineering team for the Customer Studio product, focusing on building and scaling customer data platform features. It requires leadership in software development, agile processes, and technical strategy.
This role leads product marketing for the CDP product, focusing on positioning, messaging, and go-to-market strategy. It requires experience in B2B SaaS marketing, market analysis, and cross-functional collaboration.