Manager, Client Services

This role manages client services operations, ensuring client satisfaction and retention. It focuses on building strong client relationships and delivering high-quality service.

This role involves managing key client relationships, ensuring client satisfaction, and overseeing service delivery. The focus is on strategic account management and driving growth within existing accounts.

This client-facing role supports day-to-day client relationships and ensures seamless delivery of media services. It requires strong communication skills and the ability to manage multiple stakeholders.

Manages the customer success team, ensuring high client satisfaction and retention for the e-commerce platform. Oversees team performance and client relationship strategies.

Build and maintain scalable data pipelines and analytics infrastructure to power advertising insights and reporting. Collaborate with data scientists and engineers to ensure data quality, reliability, and accessibility for business intelligence and machine learning use cases.

Develop and deploy machine learning models to optimize advertising performance, audience targeting, and campaign outcomes. Work on brand-focused engineering initiatives, collaborating with data scientists and engineers to integrate models into production systems and continuously improve model accuracy and efficiency.

Lead engineering for the Karlo platform, owning technical architecture, system design, and delivery of new platform features. Drive innovation and collaborate closely with product and design teams to align technical roadmap with business goals and ensure platform scalability and reliability.