Director, Retail Sales & Partnerships

This role leads e-commerce initiatives for labels and artists, developing strategies to drive online sales and enhance artist direct-to-consumer channels. The Director will manage partnerships, optimize the e-commerce platform, and collaborate with marketing and retail teams to maximize revenue.

This director-level role is responsible for building and managing strategic partnerships with consumer packaged goods (CPG) companies. The focus is on driving revenue through collaborative marketing, promotions, and retail media initiatives.

This role leads enterprise-level marketplace partnerships for CPG brands in the Beauty and VMS sectors. The focus is on driving growth strategy and managing key client relationships within the marketplace acceleration practice.

This role drives retail sales growth and manages distribution channels. The Associate to Director will develop sales strategies, build relationships with retail partners, and achieve sales targets. They will also analyze market trends and adjust strategies accordingly.

Leads complex, cross-functional programs from strategy through execution, driving alignment and managing dependencies across Product, Engineering, Data, UX, Marketing, Finance, Operations, Legal, Events, and external partners. Requires high autonomy, the ability to bring structure to ambiguous initiatives, and experience spanning e-commerce, media, data, and emerging AI technologies.

This role leads the strategy, architecture, and development of Complex's data and AI infrastructure, building a scalable, AI-ready data platform. It involves hands-on leadership in data engineering, machine learning foundations, and generative AI applications, partnering with engineering, analytics, and product teams.

This role leads complex, cross-functional programs across e-commerce, digital media, and technology, partnering with senior executives to drive strategic initiatives from concept to execution. It requires 10+ years of program management experience, strong executive communication, and the ability to influence without authority.