Senior Creator Operations Specialist (資深創作者營運專員)

This role sources and onboards creators to fill live rosters for large, complex client accounts, focusing on reactive execution. The Senior Creator Acquisition Partner manages outreach, funnel progression, and roster fulfillment, measured on turnaround time and approval rates, and works closely with the Senior Manager of Creator Acquisition.

This role leads the creator strategy function, developing and executing initiatives to attract, engage, and grow creator partnerships. The Senior Director will define the creator value proposition, oversee program strategy, and drive measurable impact on creator-driven growth.

This role manages content operations, overseeing the production and distribution of content across channels. It involves coordinating with creative teams and ensuring content aligns with marketing strategies.

Develops and manages strategies for creator partnerships and influencer marketing. Focuses on building relationships with creators to drive brand growth and engagement.

This role manages customer service operations for the Taiwan team, overseeing daily operations and team performance. It involves shift-based work and requires strong leadership and customer service skills to ensure high-quality support.

This program management specialist role focuses on customer service (CS) program management for Taiwan operations. The role involves managing CS programs, improving service quality, and coordinating with cross-functional teams.

This role handles external and internal complaints at headquarters, managing resolution processes and communication. Requires strong problem-solving and communication skills.