Customer Success Manager

Owns a portfolio of client accounts, serving as the primary point of contact for campaign execution and strategic recommendations. Manages campaign launches, monitors performance data, leads QBRs, and drives upsell opportunities to achieve revenue growth.

This role manages programmatic display and video campaigns, focusing on trafficking, optimization, and reporting to maximize ROI. The associate will work closely with US account management teams to ensure accurate setup and execution of new launches. Experience with DSPs and a deep understanding of the programmatic ecosystem are required, with Zeta DSP training provided.

This Senior Customer Success Manager role (7-month FTC) is responsible for the growth, satisfaction, and retention of a regional portfolio of clients, helping them leverage the omni-channel capabilities of the Selligent platform. The role involves identifying upsell opportunities, consulting on sales cycles, and partnering with cross-functional teams, requiring 5 years in advertising/marketing with at least 3 years in account management and fluency in Dutch and English.

This Customer Success Manager role serves as a strategic advisor and primary point of contact for a portfolio of clients, focusing on retention, renewals, and expansion opportunities. The role involves developing data-driven marketing strategies across email, SMS, and other addressable channels, leading QBRs, and driving platform adoption, requiring 3-5 years in Customer Success, Account Management, or digital marketing.

This Associate Customer Success Manager role at Zefr supports client relationships for the programmatic product, helping brands and agencies execute campaigns in DV360, Google Ads, and Facebook. The associate will provide strategic advice, analyze client data, and collaborate with internal teams to improve the product. Requires 1+ years of customer success or programmatic trading experience and understanding of Google Ads and DV360.

This Multilingual Data Annotation Specialist role at Zefr involves labeling video, image, and metadata content across social platforms like YouTube, TikTok, Meta, and Snap, with a focus on Spanish and English cultural fluency, plus a third language. The specialist will apply labeling frameworks, perform quality assurance, and help refine guidelines for machine learning training data. Requires fluency in Spanish and English, attention to detail, and comfort with sensitive content.

This Multilingual Data Annotation Specialist role at Zefr involves labeling video, image, and metadata content across social platforms like YouTube, TikTok, Meta, and Snap, with a focus on Hindi and English cultural fluency. The specialist will apply labeling frameworks, perform quality assurance, and help refine guidelines for machine learning training data. Requires fluency in Hindi and English, attention to detail, and comfort with sensitive content.