Carrefour vs Lowe's

Actionable Raises $10M to Build Causal AI for Customer Service

Actionable, a Paris-based AI-driven customer intelligence startup, has raised €8.5 million (approximately $10 million) in a funding round led by Hi inov, with participation from existing investor Axeleo Capital. Founded in 2024 by co-CEOs Nans Thomas and Nicolas Rieul, Actionable integrates data from CRMs, CDPs, transaction systems, and web analytics into a unified customer data model. The platform automatically reconstructs customer journeys to score entire customer bases daily on churn, satisfaction, complaint risk, and repeat purchase likelihood, providing causal insights for sectors like retail, financial services, insurance, transport, energy, telecoms, and automotive. Notable clients include Carrefour, SNCF, Engie, and Edenred. The funding will support US market entry via reseller partners, scaling the platform, hiring in product, engineering, and sales, and R&D in causal AI and deterministic modeling.

• Actionable raised €8.5 million ($10 million) in a funding round led by Hi inov, with participation from Axeleo Capital.
• Founded in 2024 by Nicolas Rieul and Nans Thomas, the platform predicts churn, satisfaction, complaint risk, and repeat purchases.
• The funding will support US expansion via reseller partners, sales hiring, and development of causal AI features.

Investor Presentation Released: Carrefour

AI parsed presentation narrative: Carrefour is demonstrating robust execution of its 2030 strategic plan, achieving a 4.0% increase in recurring operating income despite a mixed global macro environment. Management's thesis centers on leveraging AI-driven efficiency, expanding high-growth formats like convenience and Atacadão, and maintaining price competitiveness to drive market share and profitability. Key tailwinds mentioned: Integration of Cora & Match, Omni-channel Momentum.

Lowe's launches drone delivery with DoorDash, Alphabet's Wing

Lowe's has launched a drone delivery pilot at its Matthews, North Carolina store, in partnership with DoorDash and Alphabet's Wing, marking a first in the home improvement retail sector. The service offers customers over 100 products, with deliveries weighing up to 2.5 pounds arriving in as fast as 20 minutes. Orders can be placed through DoorDash, which presents drone delivery as an option for eligible customers. The pilot aims to reduce friction for DIY and professional shoppers who need items mid-project. Lowe's is working with Wing and DoorDash to ensure compliance and plans to expand the program if successful. This initiative aligns with broader retail trends, including similar efforts by Walmart and Amazon, signaling growing adoption of drone delivery.

• Lowe's is launching a drone delivery service in partnership with DoorDash and Alphabet's Wing.
• The service is a first in the home improvement retail space.
• The pilot is at the Matthews, North Carolina store, offering over 100 products (SKUs) with delivery in as fast as 20 minutes.

8-K Financial Filing Analysis for Lowe's (2026-09-02)

On August 28, 2026, Lowe's Companies, Inc. announced a series of executive leadership appointments effective September 1, 2026, aimed at bolstering the execution of its Total Home strategy and accelerating growth. The key appointments include Joseph M. McFarland III as Executive Vice President (EVP), Pro and Home Services; Quonta D. Vance as EVP, Stores; Seemantini Godbole as EVP, Chief Information and AI Officer; Adam D. Filipponi as EVP, Strategy and Business Development; and Jennifer E. Wilson as EVP, Chief Marketing Officer. The organizational realignment is designed to better integrate capabilities across Pro, digital, loyalty, fulfillment, and Home Services to drive operational efficiency and capture high-priority retail market opportunities.

• Effective September 1, 2026, Lowe's announced five Executive Vice President appointments across Pro & Home Services, Stores, IT/AI, Strategy, and Marketing.
• Seemantini Godbole has been appointed as EVP, Chief Information and AI Officer, reflecting an elevated corporate focus on artificial intelligence integration.
• The leadership realignment aims to connect scaled investments across Pro, digital, loyalty, and fulfillment to enhance execution under the Total Home strategy.

Macy's Rolls Out AI Inventory Replenishment Tool

Macy's Inc. is expanding an artificial intelligence forecast overlay to its inventory replenishment operations, moving from pilot to broader implementation, according to its September 10 earnings call. The initiative aims to improve in-stock levels and drive inventory efficiencies by ensuring the right product is in the right place at the right time. COO and CFO Tom Edwards highlighted that supply chain efficiencies are expected in the second half of 2026, benefiting gross margin. This rollout is part of Macy's 'Bold New Chapter' transformation plan launched in 2024, expected to generate $235 million in savings by 2026. The company enters the fall season in a good inventory position, with inventory up 2.5% in Q2, aligned with sales growth. Other retailers like Target, Lowe's, and Kohl's are also optimizing inventory management with AI and other technologies.

• Macy's is rolling out an AI forecast overlay for inventory replenishment, moving from pilot to broader implementation.
• The AI capability aims to improve in-stock levels and inventory efficiencies.
• COO and CFO Tom Edwards announced the rollout during a September 10 earnings call.