Clarivate

Clarivate operates a B2B information-services and software model. It builds and acquires proprietary datasets, research indexes, library platforms and IP workflow tools, then packages them into subscription software, institutional licences and data products. Value is created through curation, standardisation and workflow integration: customers use Clarivate products to discover research, evaluate impact, manage references, run library operations and administer IP portfolios. The company deepens account value through bundling, cross-selling and multi-product institutional deployments.

Clarivate is a public information, analytics and workflow software company serving research institutions, academic libraries, publishers, corporations and legal or intellectual property teams. Its portfolio spans scholarly discovery and citation analytics, reference management, library systems, funding intelligence and IP management software. The company generates revenue primarily from recurring subscriptions and enterprise licences for platforms such as Web of Science, InCites, EndNote, RefWorks, Alma and IPfolio, with additional income from data licensing and related software contracts.

The business has been assembled through acquisitions and platform consolidation, including ProQuest, CPA Global, DRG and Publons. Its value proposition rests on proprietary curated datasets, embedded institutional workflows and products that become operational infrastructure for universities, libraries and enterprise IP teams. Customers are predominantly organisations rather than consumers, even where some tools are used by individual researchers or students under institutional contracts.