AI Solutions Engineer - Digital Marketing (all genders)

Works as a sales engineer to connect conversations, customer data, and payments with AI Agents, delivering personalized customer journeys at scale. Focuses on turning customer interactions into revenue opportunities.

This role partners with enterprise customers to translate business needs into AI solutions, coordinating end-to-end delivery. The manager optimizes solution performance and business outcomes, ensuring successful adoption and value realization.

Provides technical support for AI/ML applications, troubleshooting issues and assisting customers. Requires understanding of AI/ML concepts and strong problem-solving skills.

This AI Support Engineer works directly with customers to troubleshoot and resolve complex technical issues on OpenAI's platform, including API failures, integration challenges, and production incidents. The role involves debugging logs, analyzing system behavior, and providing expert guidance while partnering with Engineering and Product teams. The ideal candidate leverages scripting and AI capabilities to automate workflows and improve the overall support experience.

This role defines the product vision, roadmap, and go-to-market strategy for AI-driven marketing solutions. It requires bridging AI capabilities with marketing needs to deliver impactful products.

This applied engineering role builds and deploys AI models for digital marketing use cases. It requires hands-on experience with machine learning and data pipelines.

This client-facing role manages key accounts, ensuring client satisfaction, and driving retention and growth. Requires strong relationship management and understanding of digital services.