Trip.com

The company operates a multi‑brand online travel and metasearch ecosystem. Consumer‑facing platforms aggregate travel inventory (hotels, flights, rail, car hire and tours) and provide search, comparison and booking functionality via web and mobile in many countries and languages. Behind these consumer services, the group maintains supplier integrations and distribution connectivity (including direct‑connect APIs) that centralise availability and pricing from airlines, hotels and other travel partners.

Value is created by matching traveller demand with travel suppliers, simplifying discovery and booking, and providing customer support across markets. The group further extends its reach through B2B connectivity, powering other online travel agencies, travel search engines and corporate channels with aggregated content and booking infrastructure. Its brand portfolio in China and internationally lets it address domestic and outbound travel, while metasearch assets capture demand at the price‑comparison stage and pass it into its own and third‑party booking flows.

Trip.com Group Limited is a large online travel group that operates consumer travel booking platforms and travel metasearch services globally, with strong roots in the Chinese market. Through brands such as its international one‑stop travel service, China‑focused online travel agency, and metasearch and distribution assets, it enables users to search for and book accommodation, flights, rail, packaged tours and other travel services in multiple languages and currencies.

The group primarily acts as an agent between travellers and travel suppliers (hotels, airlines, rail operators and other service providers), earning commissions and fees on reservations and ticketing, plus additional revenue from online advertising and financial‑services‑related platform fees. Its direct paying customers are mainly individual leisure and business travellers, along with corporate travel clients and B2B partners using its connectivity and distribution APIs.