Intuit

HubSpot July 2026: Agent Hub and Ad Integrations

HubSpot’s July 2026 update introduces Agent Hub — replacing Breeze Studio and centralizing AI agents — and changes billing so agents that were free in beta now consume HubSpot credits. The release adds advertising integrations (Microsoft Ads for reporting/attribution/workflows in public beta; ChatGPT ads with full ad creation in private beta), launches Revenue Agent to automate invoice follow-up, and expands Buyer Intent with Custom Signals. Admin-focused updates include associations exposed as lookup properties, improved QuickBooks Online and Xero mapping, configurable title cards, enhanced lead routing options, AI-driven discovery for high-impact events, and the ability to embed images in Customer Agent short answers. Many features are live or in beta and several rely on HubSpot Credits for usage-based operations.

Marketing tactic: 'Oops' follow-up email works

This newsletter piece describes a deliberate email-marketing tactic where a sender first sends a believable “mistake” email and then follows up moments later with an apology containing the real pitch or working link. The author cites Coframe (the sponsor) as an AI platform for nonstop website A/B testing, claims Coframe is partnered with OpenAI, and gives examples where companies (Replit, Dropbox, Intuit) reportedly drove performance with the tool. Several brands (Virgin Voyages, The Fork, Indochino, Epidemic Sound) are shown using “oops” emails as marketing. The article warns not to overuse the approach.

Lippincott's Brendán Murphy: Strongest Design Comes from Honesty

Brendán Murphy, Lippincott’s global creative director and senior partner and a juror on The Drum Awards Festival Design jury, argues that genuinely differentiated design arises from honesty about what a brand is and isn’t. With more than 25 years at Lippincott, Murphy emphasises getting close to how people actually live and behave, advocating cultural and social listening over purely virtual or tool-driven design. He sees AI as expanding creative possibilities but increasing the value of human judgment, storytelling and authenticity. For 2026 he would invest in listening to emerging subcultures and maintaining brand truth while participating in cultural conversations. The piece profiles his views on bravery, curiosity and human-centred leadership for design and brand building.